If you are a US user and have a dispute with Snapchat, the terms require you to resolve it through individual arbitration rather than going to court or joining a class action lawsuit, with limited exceptions for small claims and intellectual property matters.
This analysis describes what Snapchat's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause structures the dispute resolution mechanism available to parties, establishing arbitration as the mandatory procedural framework for most contractual disputes while preserving specific remedies in designated forums. The provision's operational effect is to establish individual arbitration as the exclusive dispute resolution pathway except where statutory or equitable exceptions apply.
US users who accept these terms give up the right to a jury trial and the ability to participate in class action litigation against Snap, which affects how disputes about the service, data practices, or account issues can be pursued. There is a 30-day opt-out window available to users who do not wish to be bound by the arbitration clause.
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THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration before one arbitrat...
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
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"By accepting these Terms, you and Snap are each waiving the right to a trial by jury or to participate in a class action or representative proceeding. If you are a resident of the United States, you and Snap agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (including all prior versions) will be determined by binding individual arbitration, except that (1) you and Snap each retain the right to bring an individual action in small claims court and (2) you and Snap each retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.— Excerpt from Snapchat's Snapchat Terms of Service
REGULATORY LANDSCAPE: Mandatory arbitration clauses in consumer contracts engage FTC Act Section 5 regarding unfair or deceptive practices, and the Consumer Financial Protection Bureau has issued rules regarding arbitration agreements in certain financial service contexts, though Snapchat is not a financial service. The enforceability of class action waivers varies by state; California courts have historically scrutinized such waivers, though the Federal Arbitration Act generally preempts state law restrictions in this context. The clause's application to 'all prior versions' of the terms is a notable scope assertion. GOVERNANCE EXPOSURE: High. The mandatory arbitration and class action waiver combination represents a significant limitation on US users' dispute resolution rights. The FTC has signaled regulatory interest in arbitration clauses that may prevent consumers from pursuing collective remedies for widespread harms. The clause's extension to disputes arising from 'all prior versions' of the terms may be challenged as overreaching. JURISDICTION FLAGS: This provision applies only to US residents, with EU/EEA and UK users subject to separate dispute resolution terms. California residents may have additional protections depending on the specific nature of the claim and applicable state law. The enforceability of the class action waiver in Massachusetts, New Jersey, and certain other states may require evaluation. CONTRACT AND VENDOR IMPLICATIONS: Organizations that license Snapchat APIs or integrate Snap services into their products should note that the arbitration clause governs disputes arising from the underlying Terms of Service, and separate API or developer agreements may contain different dispute resolution terms. COMPLIANCE CONSIDERATIONS: Legal teams should verify that the 30-day opt-out mechanism is disclosed with adequate prominence during onboarding and that the opt-out process is accessible. The extension of arbitration obligations to 'all prior versions' of the terms warrants review for retroactive application concerns. Consumer-facing organizations that recommend or integrate Snapchat should assess whether this clause creates downstream disclosure obligations.
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This clause structures the dispute resolution mechanism available to parties, establishing arbitration as the mandatory procedural framework for most contractual disputes while preserving specific remedies in designated forums. The provision's operational effect is to establish individual arbitration as the exclusive dispute resolution pathway except where statutory or equitable exceptions apply.
US users who accept these terms give up the right to a jury trial and the ability to participate in class action litigation against Snap, which affects how disputes about the service, data practices, or account issues can be pursued. There is a 30-day opt-out window available to users who do not wish to be bound by the arbitration clause.
ConductAtlas has identified this type of provision across 26 platforms. See the full comparison.
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