Provision record
Smartsheet · Smartsheet Terms of Service · View original document ↗

Smartsheet Termination and Refund if Remedies Unavailable

Common · 172 of 343 platforms
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This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Gumroad

You acknowledge that you will not be entitled to receive a refund for fees related to the Services to which your access has been terminated.

Zoom

If under applicable Law you have a time period to terminate your Services based on a right of withdrawal, or a cooling-off period, you may request to terminate the affected Services in accordance with applicable Law and, if applicable, receive a pro rata refund...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If Smartsheet determines that the foregoing remedies are not commercially reasonable or possible, then Smartsheet will terminate the applicable Order and issue a refund of prepaid fees covering the terminated portion of the applicable Service.

Excerpt from Smartsheet's Terms of Service

Provision details

Document information
Document
Smartsheet Terms of Service
Entity
Smartsheet
Date stated by the document
April 3, 2026
As printed in Smartsheet’s text (version CA-V-006853), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 12, 2026
Text quoted from version
CA-V-006853, captured Sept. 11, 2026
Record ID
CA-P-076219
Document ID
CA-D-000711
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006853)
2bcb82d76469c0a4f579ef66b18e569361ba9f7f08098a449cf00311a99e3b30
Evidence
✓ Excerpt found in version CA-V-006853, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Smartsheet
Document: Smartsheet Terms of Service
Record ID: CA-P-076219
Version: CA-V-006853
Captured: 2026-09-11 01:21:08 UTC
SHA-256: 2bcb82d76469c0a4…
URL: https://conductatlas.com/platform/smartsheet/smartsheet-terms-of-service/provision/CA-P-076219/smartsheet-termination-and-refund-if-remedies-unavailable/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Smartsheet's Smartsheet Termination and Refund if Remedies Unavailable clause do?

The clause states: “If Smartsheet determines that the foregoing remedies are not commercially reasonable or possible, then Smartsheet will terminate the applicable Order and issue a refund of prepaid fees covering the terminated portion of the applicable Service.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.