This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.
In the event of a migration, the Customer will be entitled to a pro-rated refund of any prepaid fees associated with the Add-On.
If we do so, we will give you a prorated refund based on the number of days remaining in your membership unless we terminate your membership for conduct that we determine...violates the Terms...
"If Smartsheet determines that the foregoing remedies are not commercially reasonable or possible, then Smartsheet will terminate the applicable Order and issue a refund of prepaid fees covering the terminated portion of the applicable Service.Excerpt from Smartsheet's Terms of Service
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The clause states: “If Smartsheet determines that the foregoing remedies are not commercially reasonable or possible, then Smartsheet will terminate the applicable Order and issue a refund of prepaid fees covering the terminated portion of the applicable Service.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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