This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
If Anyscale is not able to materially correct any reported non-conformity with this warranty, either Party may terminate the applicable Order, and Customer, as its sole remedy, will be entitled to receive a refund of any prepaid unused Fees...
After one year from payment, you will no longer be eligible for any refund, including for any unused Testing Services.
"Upon receipt of Customer’s written notice of an alleged failure to comply with this warranty no later than thirty (30) days following the completion of Professional Services, Smartsheet will either: (a) use commercially reasonable efforts to cure or correct the failure; or (b) terminate such Professional Services and issue a refund of prepaid fees covering the terminated portion of the Professional Services.Excerpt from Smartsheet's Terms of Service
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The clause states: “Upon receipt of Customer’s written notice of an alleged failure to comply with this warranty no later than thirty (30) days following the completion of Professional Services, Smartsheet will either: (a) use commercially reasonable efforts to cure or correct the failure; or (b) terminate such Professional Services and issue a …”
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