Slack · Slack Terms of Service

Third-Party Applications and Integrations

High severity
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What it is

When you connect other apps to Slack — like Google Drive, Salesforce, or Zoom — Slack is not responsible for what those apps do with your data, and their own separate legal terms apply.

Consumer impact (what this means for users)

Every third-party app you connect to your Slack workspace — such as project management tools, CRMs, or bots — can access your workspace data under their own terms, and Slack is not responsible for what happens to that data once it leaves Slack's control.

Cross-platform context

See how other platforms handle Third-Party Applications and Integrations and similar clauses.

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Why it matters (compliance & risk perspective)

Third-party integrations can access Customer Data including messages and files, and Slack disclaims all responsibility for how those third parties handle that data — creating a significant gap in the data governance chain that organizations must independently manage.

View original clause language
The Services may contain features that enable Customer and Authorized Users to connect to third-party applications and services. Slack does not control third-party applications and is not responsible for their content, functionality, or compliance with applicable laws. Customer's use of third-party applications is governed solely by the terms and privacy policies of those third parties.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision engages GDPR Article 28 (joint controller and subprocessor obligations for third-party integrations), Article 13/14 (transparency obligations regarding third-party data access), and the principle of accountability under Article 5(2). CCPA §1798.140 service provider and third-party definitions are also engaged. The FTC Act Section 5 applies to any deceptive or unfair data practices by integrated third-party apps that were reasonably foreseeable.

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Applicable agencies

  • FTC
    The FTC has authority under Section 5 of the FTC Act over third-party data sharing practices that create unfair or deceptive outcomes for consumers and businesses.
    File a complaint →

Provision details

Document information
Document
Slack Terms of Service
Entity
Slack
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003519
Document ID
CA-D-00191
Evidence Provenance
Source URL
Wayback Machine
SHA-256
967b1612d6d7230c93161d4185eac551b3dd9e7e81636161b14a850051644994
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Slack | Document: Slack Terms of Service | Record: CA-P-003519
Captured: 2026-04-27 14:04:01 UTC | SHA-256: 967b1612d6d7230c…
URL: https://conductatlas.com/platform/slack/slack-terms-of-service/third-party-applications-and-integrations/
Accessed: May 2, 2026
Classification
Severity
High
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