This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause operates to limit Slack's financial exposure in dispute resolution by restricting recoverable damages to a defined monetary ceiling and categorically excluding entire classes of damages from compensation, thereby establishing the outer bounds of remedies available under the service agreement.
Users operating under this agreement can recover damages only up to amounts paid in the preceding 12 months, and cannot recover for lost profits, revenues, or consequential damages even if Slack was advised such damages were possible. This establishes the maximum financial remedy available through dispute resolution.
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"IN NO EVENT WILL EITHER PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY TO THE OTHER FOR ANY LOST PROFITS, REVENUES, OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Excerpt from Slack's Terms of Service
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The clause operates to limit Slack's financial exposure in dispute resolution by restricting recoverable damages to a defined monetary ceiling and categorically excluding entire classes of damages from compensation, thereby establishing the outer bounds of remedies available under the service agreement.
Users operating under this agreement can recover damages only up to amounts paid in the preceding 12 months, and cannot recover for lost profits, revenues, or consequential damages even if Slack was advised such damages were possible. This establishes the maximum financial remedy available through dispute resolution.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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