Slack · Slack Terms of Service · View original document ↗

Slack Terms govern Customer access

High severity High confidence Explicitdocumentlanguage Common · 300 of 352 platforms
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This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Establishing the Slack Terms as the governing instrument for 'Customer' access and use means those Terms set the enforceable conditions under which the Services may be used.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6513 other provisions on other platforms.

Consumer impact (what this means for users)

If the reader is a 'Customer', every aspect of their access to and use of Slack's Services is governed by the Slack Terms.

How other platforms handle this

Netflix Medium

In the event of any conflict between these Terms of Use and information provided by Customer Service or other portions of our websites, these Terms of Use will control.

Tinder Medium

If your account is terminated by you or by Tinder for any reason, these Terms continue and remain enforceable between you and Tinder, and you will not be entitled to any refund for purchases made.

Perplexity AI Medium

These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are "Customer", the Slack Terms govern your access to and use of our Services.

— Excerpt from Slack's Slack Terms of Service

Provision details

Document information
Document
Slack Terms of Service
Entity
Slack
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-028786
Document ID
CA-D-00191
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
903983353b5e7b5755f681c28b6974fd4ccc7c02ead4886f927d8cde7158004b
Analysis generated
April 27, 2026 14:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Slack
Document: Slack Terms of Service
Record ID: CA-P-028786
Captured: 2026-04-27 14:04:01 UTC
SHA-256: 903983353b5e7b57…
URL: https://conductatlas.com/platform/slack/slack-terms-of-service/provision/CA-P-028786/slack-terms-govern-customer-access/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Slack's Slack Terms govern Customer access clause do?

Establishing the Slack Terms as the governing instrument for 'Customer' access and use means those Terms set the enforceable conditions under which the Services may be used.

How does this clause affect you?

If the reader is a 'Customer', every aspect of their access to and use of Slack's Services is governed by the Slack Terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.

Is ConductAtlas affiliated with Slack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Slack.