Slack · Slack Terms of Service

Acceptable Use Policy

Medium severity
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What it is

Your organization is legally responsible for ensuring that every employee or user who accesses Slack follows Slack's usage rules, and your organization can be held liable for what individual users do on the platform.

Consumer impact (what this means for users)

Individual employees using Slack on behalf of their employer are covered by their organization's acceptance of this policy, meaning their workplace Slack use is governed by terms they may not have directly reviewed or agreed to.

Cross-platform context

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Why it matters (compliance & risk perspective)

Organizations bear legal responsibility for all user activity in their Slack workspace, including potential violations of the acceptable use policy by individual employees, creating enterprise-wide legal exposure for individual user misconduct.

View original clause language
Customer is responsible for ensuring that Customer's and its Authorized Users' use of the Services complies with Slack's Acceptable Use Policy, which is incorporated into this Agreement by reference. Customer is responsible for the activities of its Authorized Users and their compliance with the terms of this Agreement.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: This provision creates a principal-agent liability structure that implicates general commercial contract law, employment law, and potentially GDPR Article 29 obligations (processing under the authority of the controller). The incorporation by reference of the AUP creates dynamic contractual obligations that can change when Slack updates the AUP, which engages GDPR Article 28(3) requirements for stable processing instructions.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices under Section 5 where incorporated-by-reference policies create obligations users were not adequately informed of.
    File a complaint →

Provision details

Document information
Document
Slack Terms of Service
Entity
Slack
Document last updated
April 29, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003514
Document ID
CA-D-00191
Evidence Provenance
Source URL
Wayback Machine
SHA-256
967b1612d6d7230c93161d4185eac551b3dd9e7e81636161b14a850051644994
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Slack | Document: Slack Terms of Service | Record: CA-P-003514
Captured: 2026-04-27 14:04:01 UTC | SHA-256: 967b1612d6d7230c…
URL: https://conductatlas.com/platform/slack/slack-terms-of-service/acceptable-use-policy/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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