This provision states that the sub-processor list may include services or features that have not yet been released to general availability, included for the purpose of advance disclosure, and that such inclusion does not create an obligation for Salesforce to deliver those services or features.
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This provision establishes that the sub-processor table may disclose processing relationships and locations for products that are not yet commercially available, meaning the listed sub-processors and locations for certain services may not reflect current operational processing but rather anticipated future configurations, which organizations should account for when using this document to map active processing activities.
The document states that pre-GA services are included in the list to provide advance notice, and that their inclusion does not commit Salesforce to making those services available. Organizations using this document to construct records of processing activities should distinguish between sub-processors associated with generally available services and those associated with services not yet released.
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"Services or features not yet generally available may be included within the list of Covered Services for the purpose of providing Customers advance notice of new sub-processors or processing locations. Any reference to future services or features does not obligate Salesforce to make those services or features available.— Excerpt from Slack's Slack Sub-Processors (Salesforce)
(1) REGULATORY LANDSCAPE: This provision is relevant to GDPR Article 30 records of processing activities maintenance, as organizations must document actual processing activities rather than anticipated future processing. The inclusion of pre-GA services in the sub-processor table without explicit flagging of which entries are pre-GA may complicate accurate record-keeping. (2) GOVERNANCE EXPOSURE: Low. The provision is primarily a disclosure scoping clarification rather than a substantive data processing obligation. However, organizations that rely on this document as a complete record of actual current processing may inadvertently include non-operational sub-processors in their records. (3) JURISDICTION FLAGS: No specific jurisdictional variation applies to this provision, though the GDPR Article 30 record-keeping obligation is most directly relevant for EU and EEA organizations. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should note that sub-processor entries in this document may pertain to services the organization has not yet purchased or that Salesforce has not yet released, and should cross-reference the table against their actual subscribed services when conducting vendor assessments. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should implement a process for filtering the sub-processor table to entries relevant to their organization's currently active Salesforce subscriptions when constructing records of processing activities, and should not treat the full table as an exhaustive list of current operational sub-processors for their specific environment.
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This provision establishes that the sub-processor table may disclose processing relationships and locations for products that are not yet commercially available, meaning the listed sub-processors and locations for certain services may not reflect current operational processing but rather anticipated future configurations, which organizations should account for when using this document to map active processing activities.
The document states that pre-GA services are included in the list to provide advance notice, and that their inclusion does not commit Salesforce to making those services available. Organizations using this document to construct records of processing activities should distinguish between sub-processors associated with generally available services and those associated with services not yet released.
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