Provision record
Slack · Slack Sub-Processors (Salesforce) · View original document ↗

Global CDN Data Processing Designation

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Document Record

What it is

This provision states that CDN providers designated as 'Global' in the sub-processor table may process Customer Data in any country worldwide, irrespective of where the customer's Salesforce environment is provisioned or where the customer is located.

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This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that Cloudflare, Akamai Technologies, and Amazon CloudFront, each designated as Global CDN providers for multiple covered services including B2C Commerce, Commerce Cloud Einstein, and Salesforce Data 360, are authorized to process Customer Data in any country. This creates a structural limitation on data residency controls for content and assets served through these CDNs.

Consumer impact (what this means for users)

Under this clause, Customer Data or content served through CDN infrastructure designated as 'Global' may transit or be processed in any country, regardless of the customer's selected processing region. The agreement identifies Cloudflare, Akamai Technologies, and Amazon CloudFront as global CDN providers for several commerce and analytics services.

Cross-platform context

See how other platforms handle Global CDN Data Processing Designation and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Note that if a CDN is described as 'Global' in the Table, it may process data in any country, regardless of the Customer's location, to better support end-users of the applicable Covered Services.

Excerpt from Slack's Sub-Processors (Salesforce)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly implicates GDPR Chapter V and equivalent international transfer frameworks in jurisdictions where data cannot freely flow to third countries without an appropriate legal basis.

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Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Slack Sub-Processors (Salesforce)
Entity
Slack
Document last updated
July 6, 2026
Tracking information
First tracked
July 6, 2026
Last verified
July 6, 2026
Record ID
CA-P-013436
Document ID
CA-D-00931
Evidence Provenance
Source URL
https://www.salesforce.com/en-us/wp-content/uploads/sites/4/documents/legal/misc/salesforce-infrastructure-and-subprocessors.pdf
Wayback Machine
View archived versions →
Content hash (SHA-256)
c9a4265bad5be0ead8d6b94ae1851641116635e9c04e0405cd39f87622f9770f
Analysis generated
July 6, 2026 23:13 UTC
Methodology
summarize_document-v8
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Slack
Document: Slack Sub-Processors (Salesforce)
Record ID: CA-P-013436
Captured: 2026-07-06 23:13:04 UTC
SHA-256: c9a4265bad5be0ea…
URL: https://conductatlas.com/platform/slack/slack-sub-processors-salesforce/provision/CA-P-013436/global-cdn-data-processing-designation/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories
Unknown

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Frequently Asked Questions

What does Slack's Global CDN Data Processing Designation clause do?

This provision establishes that Cloudflare, Akamai Technologies, and Amazon CloudFront, each designated as Global CDN providers for multiple covered services including B2C Commerce, Commerce Cloud Einstein, and Salesforce Data 360, are authorized to process Customer Data in any country. This creates a structural limitation on data residency controls for content and assets served through these CDNs.

How does this clause affect you?

Under this clause, Customer Data or content served through CDN infrastructure designated as 'Global' may transit or be processed in any country, regardless of the customer's selected processing region. The agreement identifies Cloudflare, Akamai Technologies, and Amazon CloudFront as global CDN providers for several commerce and analytics services.

Is ConductAtlas affiliated with Slack?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Slack.