This analysis describes what Slack's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The processor/controller distinction defines legal obligations and accountability structures under data protection frameworks. As a processor of Customer Data, Slack operates under customer instructions; as a controller of Other Information, Slack independently determines processing purposes and means, creating different compliance obligations and data handling requirements for each category.
This structure means that messages and files submitted to Slack are governed under processor obligations (typically subject to data processing agreements and customer control), while other information collected during service use (such as usage analytics, IP addresses, and device information) is governed under controller obligations where Slack determines independent processing purposes. Users' ability to control or delete different data categories depends on which classification applies.
How other platforms handle this
Amplitude acts as a data controller when we collect and use Personal Information for our own purposes, such as providing and improving our Services, marketing, and other business operations. When Amplitude processes Personal Information on behalf of our customers (for example, event data that our cu...
We use the term "Designated Countries" to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland. If you reside in the "Designated Countries", you are entering into this Contract with LinkedIn Ireland Unlimited Company ("LinkedIn Ireland") and LinkedIn Ireland w...
When our business customers use certain Services, we generally process and store limited personal information on their behalf as a data processor. For certain products such as Docusign's Contract Lifecycle Management (CLM) and Identity products, we may act as a processor and as a controller in certa...
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"Slack receives or collects information when we operate and provide our Services, including when you install, access, or use our Services. The information we collect is described below under 'Customer Data' and 'Other Information'. In this privacy policy, 'Customer Data' means the data, including messages, files, or other content, that is submitted to the Services by a Customer and its members. Slack is a processor of Customer Data and a controller of Other Information.— Excerpt from Slack's Slack Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The processor/controller distinction defines legal obligations and accountability structures under data protection frameworks. As a processor of Customer Data, Slack operates under customer instructions; as a controller of Other Information, Slack independently determines processing purposes and means, creating different compliance obligations and data handling requirements for each category.
This structure means that messages and files submitted to Slack are governed under processor obligations (typically subject to data processing agreements and customer control), while other information collected during service use (such as usage analytics, IP addresses, and device information) is governed under controller obligations where Slack determines independent processing purposes. Users' ability to control or delete different data categories …
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