Provision record
Skillshare · Skillshare Terms of Service · View original document ↗

Mandatory Arbitration Agreement

High severity High confidence Explicit document language Common · 205 of 352 platforms
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Document Record

What it is

If you have a dispute with Skillshare, you agree to resolve it through private arbitration rather than in a public court, and you give up the right to join a class action lawsuit or have a jury decide your case. This applies even to disputes you may have had with Skillshare before you agreed to these Terms.

This analysis describes what Skillshare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The retroactive application of this arbitration clause, covering claims that arose before the effective date of these Terms, is operationally distinct from many platforms that limit arbitration to future disputes, and significantly narrows the legal avenues available to users with existing grievances.

Clause Stability Stable

0
Changes
5
Months Monitored
May 11, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 2555 other provisions on other platforms.

Consumer impact (what this means for users)

This provision means that if you have a complaint against Skillshare, including one that predates your acceptance of these Terms, you will generally be required to pursue it through individual arbitration rather than a court, and you cannot join with other users in a class action to collectively address shared grievances.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Review Section IX of the Terms of Service for the specific opt-out process and deadline. Send your opt-out notice to Skillshare support within the deadline specified in Section IX from the date of your account creation or acceptance of these Terms.

How other platforms handle this

Runway Medium

This Arbitration Agreement shall survive the expiration or termination of this Agreement and shall apply, without limitation, to all claims that arose or were asserted before the Term start date...

Lyft Medium

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...

Tinder Medium

the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
ARBITRATION NOTICE/CLASS ACTION WAIVER: PLEASE REVIEW THESE TERMS OF SERVICE ("TERMS") CAREFULLY. YOU AGREE THAT DISPUTES BETWEEN YOU AND SKILLSHARE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION (INCLUDING CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THESE TERMS), AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION OR A TRIAL BY JURY. THESE TERMS EXPLAIN SOME EXCEPTIONS AND HOW YOU CAN OPT OUT OF ARBITRATION. BY AGREEING TO THESE TERMS, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD ALL OF THESE TERMS AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.

Excerpt from Skillshare's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Mandatory arbitration clauses are subject to scrutiny under the FTC Act as potentially unfair or deceptive, and the retroactive application of this clause may face additional challenge under state contract law doctrines …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Skillshare Terms of Service
Entity
Skillshare
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-010593
Document ID
CA-D-00243
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d39a1ca1d805cc4bdc072bd14177d5abaa589f35421bdf8bd4b907a2913fe2e1
Analysis generated
May 11, 2026 12:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Skillshare
Document: Skillshare Terms of Service
Record ID: CA-P-010593
Captured: 2026-05-11 12:11:59 UTC
SHA-256: d39a1ca1d805cc4b…
URL: https://conductatlas.com/platform/skillshare/skillshare-terms-of-service/provision/CA-P-010593/mandatory-arbitration-agreement/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Skillshare's Mandatory Arbitration Agreement clause do?

The retroactive application of this arbitration clause, covering claims that arose before the effective date of these Terms, is operationally distinct from many platforms that limit arbitration to future disputes, and significantly narrows the legal avenues available to users with existing grievances.

How does this clause affect you?

This provision means that if you have a complaint against Skillshare, including one that predates your acceptance of these Terms, you will generally be required to pursue it through individual arbitration rather than a court, and you cannot join with other users in a class action to collectively address shared grievances.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.

Is ConductAtlas affiliated with Skillshare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Skillshare.