Skillshare · Skillshare Terms of Service · View original document ↗

Account Termination for Inactivity

Medium severity High confidence Explicitdocumentlanguage Unique · 0 of 325 platforms
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Document Record

What it is

If you do not log into or pay for Skillshare for more than 12 months, Skillshare may delete your account and all content in it, though they will try to send an email warning first.

This analysis describes what Skillshare's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes an account maintenance protocol that balances service administration (removal of dormant accounts) with user notification procedures. The email warning requirement creates an operational safeguard before account deletion occurs.

Consumer impact (what this means for users)

Users who take breaks from Skillshare for more than a year risk losing their account and all associated content without guaranteed advance notice, as the Terms state Skillshare will attempt but not guarantee email notification before deletion.

How other platforms handle this

OpenAI Medium

We may suspend or terminate your access to the Services at any time for any reason, including if we determine you have violated these Terms. You may stop using our Services at any time. Upon termination, your right to use the Services will immediately cease.

Google Gemini Medium

Google may suspend or terminate your access to our generative AI services if you violate these policies. In cases of severe or repeated violations, we may also suspend or terminate your Google Account.

Snapchat Medium

Snap reserves the right to modify, suspend, or terminate your access to the Services at any time, with or without notice to you, for any reason, including if Snap determines that you have violated these Terms or the law. We will try to give you prior notice if we terminate your account, but we're no...

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▸ View Original Clause Language DOCUMENT RECORD
"
We may terminate your account and delete any content contained in it if there is no account activity (such as a log in event or payment) for over 12 months. However, we will attempt to warn you by email, using the email address we have for you on file, before terminating your account, in an effort to provide you with an opportunity to log in to your account so that it remains active.

— Excerpt from Skillshare's Skillshare Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Account deletion policies that result in permanent data loss may interact with GDPR data retention principles, which require that personal data not be retained longer than necessary but also that users are informed about retention periods. The FTC Act may be relevant if the account deletion practice is found to be materially inconsistent with user expectations or prior representations about data retention. State consumer protection frameworks may also apply depending on the user's location. (2) GOVERNANCE EXPOSURE: Low to Medium. The 12-month inactivity threshold with an attempted email warning is a disclosed practice with a reasonable timeframe. The primary risk is that the email warning may not reach users whose contact information is outdated, resulting in unanticipated data loss. (3) JURISDICTION FLAGS: GDPR Article 5 requires that retention periods be specified in advance and communicated to data subjects. The 12-month inactivity deletion policy should be reflected in the Privacy Policy's retention disclosures. EU users may have the right to receive specific notice of account deletion under applicable data subject rights provisions. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers who store proprietary training content in Skillshare teacher accounts should ensure that accounts remain active to prevent deletion, or negotiate contractual data preservation commitments if the standard Terms apply. (5) COMPLIANCE CONSIDERATIONS: Legal and compliance teams should assess whether the 12-month inactivity deletion policy is adequately disclosed in the Privacy Policy's retention section, and whether the email warning mechanism is operationally reliable. For GDPR compliance, the deletion policy should be specifically documented as a retention period in privacy notices.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Skillshare Terms of Service
Entity
Skillshare
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-001288
Document ID
CA-D-00243
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d39a1ca1d805cc4bdc072bd14177d5abaa589f35421bdf8bd4b907a2913fe2e1
Analysis generated
May 11, 2026 12:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Skillshare
Document: Skillshare Terms of Service
Record ID: CA-P-001288
Captured: 2026-05-11 12:11:59 UTC
SHA-256: d39a1ca1d805cc4b…
URL: https://conductatlas.com/platform/skillshare/skillshare-terms-of-service/account-termination-for-inactivity/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Skillshare's Account Termination for Inactivity clause do?

The clause establishes an account maintenance protocol that balances service administration (removal of dormant accounts) with user notification procedures. The email warning requirement creates an operational safeguard before account deletion occurs.

How does this clause affect you?

Users who take breaks from Skillshare for more than a year risk losing their account and all associated content without guaranteed advance notice, as the Terms state Skillshare will attempt but not guarantee email notification before deletion.

Is ConductAtlas affiliated with Skillshare?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Skillshare.