If Signal causes you harm, the maximum amount you can recover from them in any legal claim is $100, and you cannot sue them for lost profits, punitive damages, or most other types of financial loss.
This analysis describes what Signal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap means that even if Signal's service fails in a way that causes significant harm, users have very limited financial recourse; the $100 ceiling applies regardless of the actual harm suffered.
Interpretive note: Enforceability of the $100 cap against consumers may vary by jurisdiction; California courts and EU consumer protection law may limit or override this provision in certain circumstances.
Users cannot recover more than $100 from Signal in any dispute, regardless of the harm caused; certain damage types including consequential and punitive damages are excluded entirely, subject to applicable state law limitations on such waivers.
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"THE SIGNAL PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE SIGNAL PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100).Excerpt from Signal's Privacy Policy
REGULATORY LANDSCAPE: Limitation of liability clauses are broadly enforceable in commercial contracts under US law, but some state consumer protection statutes limit their application in consumer contracts.
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This cap means that even if Signal's service fails in a way that causes significant harm, users have very limited financial recourse; the $100 ceiling applies regardless of the actual harm suffered.
Users cannot recover more than $100 from Signal in any dispute, regardless of the harm caused; certain damage types including consequential and punitive damages are excluded entirely, subject to applicable state law limitations on such waivers.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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