Provision record
Signal · Signal Privacy Policy · View original document ↗

Exclusion of Consequential and Punitive Damages

High confidence Common · 280 of 343 platforms

Key Facts · in the document’s own words

Will the Signal Parties be liable to users for lost profits or consequential, special, punitive, indirect, or incidental damages?
“THE SIGNAL PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION...”
Version CA-V-006725, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
The Signal Parties will not be liable to users for any lost profits or consequential, special, punitive, indirect, or incidental damages relating to, arising out of, or in any way in connection with Signal's Terms, Signal, or its Services.
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This analysis describes what Signal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users cannot recover categories of damages beyond direct damages from the Signal Parties, no matter the nature of the harm suffered.

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Interpretive note: The excerpt is cut off, suggesting additional excluded damage categories or conditions may be present that were not included in the excerpt. Only what is present is stated.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If you suffer lost profits or consequential, special, punitive, indirect, or incidental damages connected to Signal's Terms or Services, the Signal Parties are not liable for them.

How other platforms handle this

OpenAI

OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.

Kling AI

We may be unable to fulfill certain data requests for legitimate reasons, such as protecting trade secrets, intellectual property, or complying with legal obligations.

Credit Karma

Credit Karma makes no guarantees to you on credit improvement or performance.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
THE SIGNAL PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION...

Excerpt from Signal's Privacy Policy

Provision details

Document information
Document
Signal Privacy Policy
Entity
Signal
Date stated by the document
May 25, 2018
As printed in Signal’s text (version CA-V-006725), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-006725, captured Sept. 11, 2026
Record ID
CA-P-038104
Document ID
CA-D-000305
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006725)
22fd0a32d64da9a8ce749b258c40f293478a695d505800e53b904c5ff66b27ff
Analysis generated
April 18, 2026 11:58 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006725, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Signal
Document: Signal Privacy Policy
Record ID: CA-P-038104
Version: CA-V-006725
Captured: 2026-09-11 00:50:28 UTC
SHA-256: 22fd0a32d64da9a8…
URL: https://conductatlas.com/platform/signal/signal-privacy-policy/provision/CA-P-038104/exclusion-of-consequential-and-punitive-damages/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Signal's Exclusion of Consequential and Punitive Damages clause do?

Users cannot recover categories of damages beyond direct damages from the Signal Parties, no matter the nature of the harm suffered.

How does this clause affect you?

If you suffer lost profits or consequential, special, punitive, indirect, or incidental damages connected to Signal's Terms or Services, the Signal Parties are not liable for them.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.

Is ConductAtlas affiliated with Signal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Signal.