“You are responsible for the creation and operation of your Shopify Store, your Materials, the goods and services that you may sell through the Services, and all aspects of the transactions between you and your customer(s).”
This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
By placing full responsibility on merchants for store operations, materials, and customer transactions, Shopify insulates itself from liability arising from any of those activities.
The updated terms clarify the legal identity of the Shopify entity you contract with and establish which courts have exclusive jurisdiction to resolve disputes, depending on your store's billing address. Previously, the terms specified exclusive jurisdiction by region (Ontario for US/Canada, Singapore for Asia Pacific, Ireland for EMEA and other areas). The revised structure presents this information in a table format and adds explicit language stating that disputes can only be brought in the courts listed for your region, with those courts having exclusive jurisdiction. Shopify Inc. may act as a billing agent for other Shopify entities to collect fees and remit taxes in some jurisdictions. You can review the contracting party and forum table in Section 13 to confirm which entity and courts apply to your store based on your billing address.
View change record →Merchants cannot look to Shopify to share responsibility for how their store operates, what they sell, or how their customer transactions are conducted.
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"You are responsible for the creation and operation of your Shopify Store, your Materials, the goods and services that you may sell through the Services, and all aspects of the transactions between you and your customer(s).Excerpt from Shopify's Terms of Service
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By placing full responsibility on merchants for store operations, materials, and customer transactions, Shopify insulates itself from liability arising from any of those activities.
Merchants cannot look to Shopify to share responsibility for how their store operates, what they sell, or how their customer transactions are conducted.
ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.
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