Shopify · Shopify Terms of Service

Fee Modification with Notice

Medium severity
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What it is

Shopify can raise its fees or add new fees at any time as long as it gives you 30 days' notice, and continuing to use your store after that notice counts as your agreement to the new prices.

Consumer impact (what this means for users)

Merchants face ongoing financial exposure from unilateral fee increases, as Shopify can raise subscription fees or transaction fees with just 30 days' notice and continued platform use is treated as acceptance — leaving merchants little practical option but to pay up or migrate their entire store to another platform.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 30 days
    If you receive a fee increase notice and do not wish to accept the new terms, you must close or pause your Shopify store within 30 days of the notice. Log into your Shopify admin, go to Settings > Plan, and follow the steps to pause or close your store before the fee change takes effect.

Cross-platform context

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Why it matters (compliance & risk perspective)

Merchants who continue using Shopify after receiving a fee increase notice — even if they disagree with the increase — are deemed to have accepted the new pricing, creating a de facto obligation to either pay more or abandon their store.

View original clause language
Shopify reserves the right to modify its fees and to introduce new fees at any time, upon 30 days' prior notice to you. Such notice may be provided at any time by posting the changes to the Shopify website or via email notification. Your continued use of the Service after the fee change comes into effect constitutes your agreement to pay the modified fee amount.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Fee modification clauses in adhesion contracts are subject to scrutiny under FTC Act Section 5 (unfair or deceptive acts), and under state contract law doctrines of unconscionability. In the EU, P2B Regulation (EU) 2019/1150 Article 3 requires that material changes to terms (including pricing) be provided with at least 15 days' advance notice and that business users have a right to terminate before changes take effect — Shopify's 30-day notice may satisfy this but must be accompanied by a clear termination right. UK merchants have parallel protections under the UK P2B Regulations 2020.

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Applicable agencies

  • FTC
    The FTC has authority to investigate unilateral fee modification practices in adhesion contracts where the implied consent mechanism (continued use as acceptance) may constitute an unfair or deceptive act under Section 5 of the FTC Act.
    File a complaint →

Provision details

Document information
Document
Shopify Terms of Service
Entity
Shopify
Document last updated
March 24, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003393
Document ID
CA-D-00123
Evidence Provenance
Source URL
Wayback Machine
SHA-256
b67629f651045b940c262577ce4059a7db1e4e138ab34c8ad6d22f727e33d763
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Shopify | Document: Shopify Terms of Service | Record: CA-P-003393
Captured: 2026-04-27 12:43:34 UTC | SHA-256: b67629f651045b94…
URL: https://conductatlas.com/platform/shopify/shopify-terms-of-service/fee-modification-with-notice/
Accessed: April 28, 2026
Classification
Severity
Medium
Categories

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