Shopify automatically renews your subscription every month or year and charges you — fees are non-refundable, and Shopify can change what they charge with notice.
This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes Shopify's revenue model and establishes the conditions under which fees are assessed and modified. The automatic renewal mechanism creates a procedural requirement for merchants to affirmatively cancel subscriptions to prevent renewal charges, and the fee modification clause permits structural changes to pricing without merchant consent beyond notice.
Merchants are financially locked into auto-renewing subscription cycles with no refund rights, and Shopify's ability to change fees unilaterally means costs can increase without merchants actively agreeing to the new pricing — continuing to use the service implies acceptance.
How other platforms handle this
Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. You authorize Skillshare to charge your payment method on a recurring basis for the subscription fee.
Unless otherwise provided in an Order Form, all subscriptions automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least thirty (30) days before the end of the relevant subs...
Unless otherwise specified in an Order Form, (a) all fees are quoted and payable in United States dollars, (b) fees are based on Services purchased and not actual usage, (c) payment obligations are non-cancelable and fees paid are non-refundable, and (d) quantities purchased cannot be decreased duri...
Monitoring
Shopify has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"Shopify charges fees for use of its Services, including subscription plans and transaction fees. These fees are non-refundable except as required by law. Shopify reserves the right to change its fee structure at any time upon notice to merchants. Subscription plans automatically renew at the end of each billing cycle unless cancelled prior to the renewal date. Merchants are responsible for all applicable taxes.— Excerpt from Shopify's Shopify Terms of Service
(1) REGULATORY FRAMEWORK: Implicates FTC's Negative Option Rule (16 C.F.R. Part 425), effective 2024, which requires clear disclosure of auto-renewal terms and a simple cancellation mechanism; California's Automatic Renewal Law (Bus. & Prof. Code §17600 et seq.), which requires affirmative consent to auto-renewal and clear disclosure; EU Consumer Rights Directive 2011/83/EU Art. 22 (no pre-ticked boxes, prohibition on hidden charges); UK Consumer Contracts Regulations 2013; and various state automatic renewal laws in New York (GBL §527), Delaware, and others. The FTC and CFPB have enforcement authority over subscription billing practices. (2)
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
This provision operationalizes Shopify's revenue model and establishes the conditions under which fees are assessed and modified. The automatic renewal mechanism creates a procedural requirement for merchants to affirmatively cancel subscriptions to prevent renewal charges, and the fee modification clause permits structural changes to pricing without merchant consent beyond notice.
Merchants are financially locked into auto-renewing subscription cycles with no refund rights, and Shopify's ability to change fees unilaterally means costs can increase without merchants actively agreeing to the new pricing — continuing to use the service implies acceptance.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Shopify.