The policy discloses that Samsung collects voice commands and audio recordings when users interact with voice-enabled features including Bixby and other voice assistants.
This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Voice recordings may constitute biometric voice prints under applicable state biometric privacy laws and are classified as sensitive personal information under CCPA/CPRA. The policy's disclosure that voice data is collected through the Bixby voice assistant creates specific obligations regarding consent, retention, and third-party processing.
Interpretive note: Whether voice recordings collected through Bixby constitute biometric voice prints requiring heightened protection under BIPA or similar laws depends on the technical nature of the processing and applicable jurisdictional interpretation.
Severity upgraded from medium to high, scope expanded to explicitly name Bixby and other voice assistants, and language changed from passive processing to active collection terminology.
View full change record →This provision establishes that Samsung collects voice commands and audio recordings through Bixby and similar features. Under CCPA/CPRA, voice data may constitute sensitive personal information, and California residents may have rights to limit its use or request its deletion.
How other platforms handle this
At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.
If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.
We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us.
Monitoring
Samsung has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.
"Voice and Audio Information: Voice commands, recordings, and other audio information that you provide when using voice-enabled features of our products and services, such as Bixby or other voice assistants.— Excerpt from Samsung's Samsung Privacy Policy
REGULATORY LANDSCAPE: Voice recordings that constitute voice prints are regulated as biometric identifiers under Illinois BIPA, Texas CUBI, Washington WBPPA, and as sensitive personal information under CCPA/CPRA. The FTC Act applies to deceptive or unfair practices in voice data collection and processing. GOVERNANCE EXPOSURE: High. Voice assistant data collection has been subject to FTC and international regulatory scrutiny. The dual classification of voice recordings as both audio data and potential biometric voice prints creates layered compliance obligations. JURISDICTION FLAGS: Illinois BIPA's private right of action creates the highest litigation exposure. CCPA/CPRA sensitive personal information provisions apply in California. EU/EEA users require explicit consent under GDPR for voice print processing. CONTRACT AND VENDOR IMPLICATIONS: If voice data is processed by third-party AI or natural language processing vendors, those vendor relationships should be reviewed for appropriate data processing agreements covering biometric and sensitive data restrictions. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether user consent obtained at feature activation is sufficient to satisfy BIPA written consent requirements and CCPA/CPRA sensitive data opt-in requirements. Retention schedules for voice recordings should be documented.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.
Compliance Governance Intelligence
Need to monitor specific governance provisions?
Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
Voice recordings may constitute biometric voice prints under applicable state biometric privacy laws and are classified as sensitive personal information under CCPA/CPRA. The policy's disclosure that voice data is collected through the Bixby voice assistant creates specific obligations regarding consent, retention, and third-party processing.
This provision establishes that Samsung collects voice commands and audio recordings through Bixby and similar features. Under CCPA/CPRA, voice data may constitute sensitive personal information, and California residents may have rights to limit its use or request its deletion.
ConductAtlas has identified this type of provision across 5 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.