Samsung updated its privacy policy effective date from July 20, 2025 to July 20, 2026, and expanded the scope of the policy to explicitly cover US Samsung experience stores and US residents. The policy now includes new language authorizing collection of Samsung-branded payment card and transaction information if customers apply and are approved for such a card. Samsung also removed a statement that defective devices are wiped of personal information before analysis, and added new purposes including protection of legal rights and compliance obligations, while clarifying that data transfers occur where 'reasonably necessary' rather than simply 'where necessary.'
Consumers: If you apply for a Samsung payment card and are approved, Samsung will collect and store your card number and transaction history.
Consumers: Samsung no longer commits to deleting your data from defective devices before analyzing them for repair purposes.
Consumers: Samsung's privacy policy now formally applies to data collection at its physical US stores, not just online and device services.
The updated policy now explicitly applies to Samsung's US experience stores and US residents, expanding the scope of data practices covered. Samsung has added authorization to collect payment card and transaction information from customers who apply for and are approved for a Samsung-branded payment card. The policy removed a prior statement that defective devices are wiped of personal information before analysis, meaning Samsung now retains discretion over data handling during device repair and analysis. The policy also clarifies that international data transfers occur where 'reasonably necessary' rather than simply 'where necessary,' a narrower standard. You can review the full updated policy at Samsung's privacy support page to understand how these changes affect your specific use of Samsung devices and services.
→ Review the updated Samsung Privacy Policy at https://www.samsung.com/request-desk to understand how the expanded scope and new payment card data collection authorization affect your use of Samsung devices and services.
→ If you are considering applying for a Samsung-branded payment card, review the updated policy to understand what card and transaction data Samsung will collect and retain.
Samsung now explicitly authorizes collection of card and transaction information from approved Samsung-branded payment card applicants.
Removed prior disclosure that defective devices are wiped of personal information before analysis; Samsung retains discretion over data handling.
Privacy policy now explicitly applies to US Samsung experience stores and US residents, extending coverage beyond online and device services.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Wording edits to this record that do not change what it claims. Changes to a claim are published as corrections.
Samsung expanded its privacy policy scope to explicitly cover US experience stores and US residents, and added authorization for collection of Samsung-branded payment card and transaction information. The removal of the device-wiping disclosure eliminates a …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-X-003906.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Get alerted when this policy changes again, including what changed and why it matters.