This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Voice recordings are collected in two distinct contexts — active use of a voice feature and Customer Service interactions — meaning audio data may be retained from routine support contacts.
Your voice is recorded and stored by Samsung both when you use the voice command function and when you contact Samsung's Customer Service.
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"Recordings of your voice that we make and collect on our servers when you enable this function and use voice commands. We also collect and store recordings of your voice when you contact our Customer Service team.— Excerpt from Samsung's Samsung Privacy Policy
Netflix updated its Privacy Statement on April 18, 2026, disclosing voice recording collection and expanded household ad profiling for the first time.
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Voice recordings are collected in two distinct contexts — active use of a voice feature and Customer Service interactions — meaning audio data may be retained from routine support contacts.
Your voice is recorded and stored by Samsung both when you use the voice command function and when you contact Samsung's Customer Service.
ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.
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