This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy now explicitly applies to Samsung's US experience stores and US residents, expanding the scope of data practices covered. Samsung has added authorization to collect payment card and transaction information from customers who apply for and are approved for a Samsung-branded payment card. The policy removed a prior statement that defective devices are wiped of personal information before analysis, meaning Samsung now retains discretion over data handling during device repair and analysis. The policy also clarifies that international data transfers occur where 'reasonably necessary' rather than simply 'where necessary,' a narrower standard. You can review the full updated policy at Samsung's privacy support page to understand how these changes affect your specific use of Samsung devices and services.
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"Because Samsung does not have access to this data, Samsung cannot delete it for you.Excerpt from Samsung's Privacy Policy
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The clause states: “Because Samsung does not have access to this data, Samsung cannot delete it for you.”
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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