This analysis describes what Samsung's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 'knowingly' qualifier limits Samsung's commitment to cases where it is aware of the user's age, and the parental consent exception means collection from under-13 users is permissible with consent.
Interpretive note: The 'knowingly' qualifier is legally significant and is preserved. The clause does not address what Samsung does if it discovers it has unknowingly collected such data.
The updated policy expands Samsung's data collection authority to include device registration, verification for repairs, and configuration of device settings. The terms now explicitly state that Samsung may collect card and transaction information if you apply for a Samsung-branded payment card. Samsung clarified that it will only send personalized marketing when you have provided consent, where required by law. The policy removed its previous statement that defective devices are wiped of personal information before analysis; the updated terms now state Samsung will analyze returned defective devices without that explicit pre-analysis data deletion commitment. For US residents, the policy now discloses rights to opt out of sale of personal information, sharing for cross-context behavioral advertising, targeted advertising processing, sensitive data collection or processing, and to request lists of third parties receiving your information.
View change record →Samsung's policy prohibits knowing solicitation or collection of personal information from children under 13 online without parental consent, but does not address unknowing collection.
How other platforms handle this
your purchase is not eligible for Item Not Received claims if you use PayPal or PayPal World to pay in person, or if you order online, but collect the item in person, or arrange for it to be collected on your behalf.
Unless paired with educational or charitable information, we also don't allow content that capitalizes on controversial or tragic events or references sensitive health or medical conditions.
May harm the reputation of Tinder or its affiliates, meaning the uploading or sharing of content on the Tinder platform that is defamatory to Tinder or its affiliates or advocates misuse of the Service...
"In connection with the Services, we do not knowingly solicit or collect personal information online from children under the age of 13 without parental consent.Excerpt from Samsung's Privacy Policy
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The 'knowingly' qualifier limits Samsung's commitment to cases where it is aware of the user's age, and the parental consent exception means collection from under-13 users is permissible with consent.
Samsung's policy prohibits knowing solicitation or collection of personal information from children under 13 online without parental consent, but does not address unknowing collection.
ConductAtlas has identified this type of provision across 245 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Samsung.