This is Salesforce's main legal information page — a directory that links to all their key legal documents, including terms of service, privacy policies, and compliance information. It doesn't contain the actual legal terms itself, but helps you find what applies to you depending on whether you're a customer, partner, or supplier. If you use Salesforce products, you should follow the links to the specific agreements that apply to your relationship with the company.
Technical Summary
The document provided is the Salesforce Legal overview page (salesforce.com/company/legal/), a navigational hub that directs users to separate legal documents including customer agreements, partner and alliance agreements, supplier agreements, website terms of service, privacy policies, intellectual property guidelines (trademark/copyright and DMCA), and compliance documentation. The page itself does not contain substantive contractual terms but serves as a gateway to Salesforce's full legal framework. It references Salesforce's commitment to trust, data privacy, ethical AI use, and compliance with local and international laws. Notable references include the EU Data Act (effective September 12, 2025) granting customers rights to access, transfer, or delete data, and Salesforce's ethical and humane use framework for AI products.
Institutional Analysis
This landing page references a broad legal framework touching GDPR, the EU Data Act (Regulation 2023/2854, effective September 12, 2025), CCPA, accessibility compliance (Section 508), intellectual pr…
This landing page references a broad legal framework touching GDPR, the EU Data Act (Regulation 2023/2854, effective September 12, 2025), CCPA, accessibility compliance (Section 508), intellectual property (DMCA), and an ethical AI governance framework. Compliance and legal teams conducting due dil…
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Compliance intelligence locked
Regulatory exposure, material risk, and due diligence action items.
As of September 12, 2025, the EU Data Act gives Salesforce customers in the EU the right to access, transfer, or delete their data, providing more control and flexibility over how their information is used.
Salesforce maintains a dedicated privacy policy that governs how it collects, uses, and protects personal information for customers, website visitors, and others who interact with its services.
Salesforce maintains a set of customer agreements that govern the terms under which businesses purchase and use Salesforce products, including pricing, service levels, and acceptable use.
Salesforce has a dedicated ethical and humane use framework for its AI products, which sets standards for how AI is developed and deployed to ensure responsible innovation.
Salesforce states it maintains compliance with local and international laws and provides compliance documentation to support customers in regulated industries.
Salesforce's website terms of service govern how visitors may use the salesforce.com website, including acceptable use, intellectual property rights, and disclaimers.
Salesforce has a DMCA policy that allows copyright holders to submit infringement claims if their content is used without authorization on Salesforce's platform or website.
Salesforce maintains separate agreements for partners and alliances, governing the terms of reseller, referral, and technology partnership relationships.