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The provision establishes a disclosure mechanism that enables customers and the public to understand Salesforce's practices and frequency of compliance with government data access demands, supporting informed assessment of data handling practices.
Under this provision, customers can access published transparency reports to review Salesforce's government request policies and the actual number of requests received and complied with in each reporting period. This disclosure obligation applies to Salesforce's operational practices regardless of customer action.
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"Transparency Reports. Information about Salesforce's principles for handling government requests for customer data and the relevant annual figures regarding such requests. Salesforce's Transparency Report (H1 2025); Salesforce's Transparency Report (2024); Salesforce's Transparency Report (2023).— Excerpt from Salesforce's Salesforce Privacy Statement
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The provision establishes a disclosure mechanism that enables customers and the public to understand Salesforce's practices and frequency of compliance with government data access demands, supporting informed assessment of data handling practices.
Under this provision, customers can access published transparency reports to review Salesforce's government request policies and the actual number of requests received and complied with in each reporting period. This disclosure obligation applies to Salesforce's operational practices regardless of customer action.
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