Depending on where you live, you may have the right to access, correct, delete, or port your personal data, and to opt out of certain data uses — you can exercise these rights by emailing privacy@runwayml.com.
Consumer impact (what this means for users)
If you live in California, Texas, Colorado, the EU, UK, or over a dozen other states, you have legally enforceable rights to access, delete, correct, and port your personal data held by Runway, and you can exercise those rights for free by emailing privacy@runwayml.com.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Within 30 days
Email privacy@runwayml.com with your name, account email, and a specific request (e.g., data deletion, access, correction, or portability). Runway will verify your identity and must respond within the timeframe required by your jurisdiction's applicable law.
Cross-platform context
See how other platforms handle Multi-State Privacy Rights and Appeal Process and similar clauses.
Residents of 17+ US states plus the EU and UK have specific legal rights over their personal data that Runway must honor — including the right to delete your data and opt out of profiling for marketing.
View original clause language
In addition to the above rights, your local laws (including those in the EU, UK, California, Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Virginia, or Utah) may afford you further rights, which may include: Right to know the categories and specific pieces of personal information we have collected, used, or shared; Right to delete, correct, or update your personal information; Right to prevent the processing of your information for direct marketing purposes (including any direct marketing processing based on profiling); Right to restrict the way that we process and disclose certain information about you; Right to object to certain processing of your personal information; Right to revoke your consent for the processing of your personal information; Right to be free from discrimination for exercising your rights; Right to data portability; and Right to information about financial incentives that we offer to you, if any.
State AGs in California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states with privacy laws enforce data subject rights and can investigate failures to honor deletion, access, and opt-out requests.