Provision record
Robinhood · Robinhood Privacy Policy · View original document ↗

Collection of Sensitive Financial and Identity Data

Medium severity High confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Robinhood collects highly sensitive identity and financial data including your Social Security number, passport number, driver's license number, bank account numbers, and credit card numbers as part of its standard account and service operations.

This analysis describes what Robinhood's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Collection of Social Security numbers and government-issued ID numbers alongside financial account numbers represents a concentration of data that, if improperly disclosed, could enable identity theft or financial fraud; users should understand the breadth of sensitive identifiers collected.

Recent Activity

This document changed recently

Medium Mar 6, 2026

The updated privacy policy reorganizes how Robinhood discloses its handling of financial information, now grouping GLBA-regulated disclosures by individual service entity with updated reference links rather than listing all entities in a single section. The policy also removed coverage of Robinhood Social, meaning privacy practices for that social media product are no longer described in this statement. The revised policy clarifies that it applies when you are logged into services or interact through online customer service channels, and directs users to a separate Robinhood Markets US Online Privacy Statement for information about non-financial data collection practices.

View change record →

Clause Stability Stable

0
Changes
6
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Change history

removed Jul 11, 2026

Removal of explicit enumeration of sensitive financial and identity data collection may reduce transparency about what specific personal information is gathered.

View full change record →

Consumer impact (what this means for users)

The policy states Robinhood collects Social Security numbers, passport numbers, driver's license numbers, bank account numbers, and credit card numbers, meaning a broad set of identity and financial credentials is held on file in connection with Robinhood accounts.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request through Robinhood's privacy portal. Note that certain data required for regulatory compliance (e.g., KYC, AML records) may be retained regardless of the deletion request.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Identifiers, such as name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. Personal information described in the California Customer Records statute, such as name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information.

Excerpt from Robinhood's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Collection of Social Security numbers and government-issued ID data implicates the GLBA Safeguards Rule (enforced by the FTC and CFPB for non-bank financial institutions), the FCRA for credit-related data, and state data …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FCRA
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Robinhood Privacy Policy
Entity
Robinhood
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-011026
Document ID
CA-D-00051
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9efc213c29edcd5de954b7c48b928ff6afe1df8832a8df5c8b4fb03afbed13c3
Analysis generated
May 10, 2026 12:35 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Robinhood
Document: Robinhood Privacy Policy
Record ID: CA-P-011026
Captured: 2026-05-10 12:35:17 UTC
SHA-256: 9efc213c29edcd5d…
URL: https://conductatlas.com/platform/robinhood/robinhood-privacy-policy/provision/CA-P-011026/collection-of-sensitive-financial-and-identity-data/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Robinhood's Collection of Sensitive Financial and Identity Data clause do?

Collection of Social Security numbers and government-issued ID numbers alongside financial account numbers represents a concentration of data that, if improperly disclosed, could enable identity theft or financial fraud; users should understand the breadth of sensitive identifiers collected.

How does this clause affect you?

The policy states Robinhood collects Social Security numbers, passport numbers, driver's license numbers, bank account numbers, and credit card numbers, meaning a broad set of identity and financial credentials is held on file in connection with Robinhood accounts.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Robinhood?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Robinhood.