Robinhood Privacy Policy

This document explains what personal information Robinhood collects about you—including your social security number, facial geometry from photos, and chatbot conversations—how it may share that information with marketing partners, and how long it keeps it. Some of your data, including chatbot inputs, may be used to train Robinhood's AI. Importantly, because Robinhood is a regulated financial institution, much of your information may be covered by federal financial privacy law rather than state privacy laws like the CCPA, which means you may have limited ability to request access to or deletion of that data.

This document establishes Robinhood's data collection, use, sharing, and retention practices as well as the scope of user privacy rights under applicable law. Robinhood collects highly sensitive identity data—including social security numbers, facial geometry extracted from user-submitted images, marital status, and chatbot conversation data—and may require precise geolocation access to enable specific product features such as Events Contracts trading. Robinhood may share personal identifiers such as hashed email addresses and device IDs with marketing partners for cross-platform advertising, and discloses that vendors collecting photo and voice data may incidentally collect biometric data. The document expressly limits the legal character of AI and chatbot outputs by designating them as informational only and not investment advice, and acknowledges that some or all user information governed by federal financial privacy law may be exempt from state privacy rights regimes, potentially foreclosing Data Subject Requests for a material portion of user data.

As an individual user of Robinhood, your most sensitive data—including your social security number, facial geometry data extracted from selfies, and your chatbot conversation history—is collected and may be retained for up to five years after you close your account. Your data may be used to train Robinhood's AI features, and your hashed email address or device ID may be shared with marketing partners to target you with ads across third-party platforms. Federal financial privacy law may govern much of your information, meaning state privacy rights such as data access or deletion under the CCPA may not apply to it; Robinhood states that in some cases it may have no obligation to accept Data Subject Requests. Additionally, trading Events Contracts requires you to enable precise geolocation on your mobile device. If you are a California resident and want to explore what privacy rights may still apply to you, the document indicates state rights exist where federal financial privacy law does not preempt them—contacting Robinhood directly is the one concrete action available to determine which rights apply to your specific information.