Ro · Ro Terms of Use · View original document ↗

Class action and collective relief waiver

High severity High confidence Explicitdocumentlanguage Common · 206 of 352 platforms
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This analysis describes what Ro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users cannot pool claims with others in arbitration, and arbitral relief is confined to the individual, eliminating the practical leverage of collective action.

Consumer impact (what this means for users)

If a user brings a dispute to arbitration, they must do so alone and can only receive relief for their own individual claim; class-wide or consolidated relief is not available.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Writer Medium

The parties agree to sever and litigate in court any request for public injunctive relief after completing arbitration for the underlying claim and all other claims.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

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▸ View Original Clause Language DOCUMENT RECORD
"
ANY ARBITRATION SHALL BE CONDUCTED IN AN INDIVIDUAL CAPACITY ONLY AND NOT AS A CLASS OR OTHER CONSOLIDATED ACTION, AND THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF

— Excerpt from Ro's Ro Terms of Use

Provision details

Document information
Document
Ro Terms of Use
Entity
Ro
Document last updated
July 5, 2026
Tracking information
First tracked
July 5, 2026
Last verified
July 5, 2026
Record ID
CA-P-067390
Document ID
CA-D-00904
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c5ff71e6ca2fc7d870af81608a8ca9998344376e6d6f3c8072179d4c1eb51f0c
Analysis generated
July 5, 2026 02:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ro
Document: Ro Terms of Use
Record ID: CA-P-067390
Captured: 2026-07-05 02:15:23 UTC
SHA-256: c5ff71e6ca2fc7d8…
URL: https://conductatlas.com/platform/ro/ro-terms-of-use/provision/CA-P-067390/class-action-and-collective-relief-waiver/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ro's Class action and collective relief waiver clause do?

Users cannot pool claims with others in arbitration, and arbitral relief is confined to the individual, eliminating the practical leverage of collective action.

How does this clause affect you?

If a user brings a dispute to arbitration, they must do so alone and can only receive relief for their own individual claim; class-wide or consolidated relief is not available.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.

Is ConductAtlas affiliated with Ro?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ro.