Instead of going to court, you must resolve any legal dispute with Riot Games through binding individual arbitration, meaning a private arbitrator — not a judge or jury — decides the outcome.
This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause operates to channel all covered disputes into an arbitration process, which establishes an alternative dispute resolution mechanism with procedural and structural differences from litigation, including different discovery rules, appeal limitations, and adjudication formats.
Consumers lose access to the court system and class action mechanisms, leaving individual arbitration — which is often costly and less accessible — as the only dispute resolution path. This significantly limits practical legal recourse against Riot Games.
How other platforms handle this
You may reject any change we make to section 15 (except address changes) by personally signing and sending us notice within 30 days of the change by U.S. Mail to the address in section 15.b.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"Any Claim that you or Riot Games has against the other, unless that Claim is expressly exempted from this arbitration requirement, shall be resolved exclusively by private, binding arbitration, rather than in court.Excerpt from Riot Games's Terms of Service
Mandatory pre-dispute arbitration clauses with class action waivers present regulatory risk under FTC unfair practices authority and are potentially unenforceable in EU jurisdictions under Directive 93/13/EEC on unfair contract terms.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This clause operates to channel all covered disputes into an arbitration process, which establishes an alternative dispute resolution mechanism with procedural and structural differences from litigation, including different discovery rules, appeal limitations, and adjudication formats.
Consumers lose access to the court system and class action mechanisms, leaving individual arbitration — which is often costly and less accessible — as the only dispute resolution path. This significantly limits practical legal recourse against Riot Games.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
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