Revolut accepts liability for direct losses caused by its own failures, but not for losses caused by unforeseeable events outside its control or where Revolut was required to act by law.
This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The force majeure and legal compliance carve-outs mean Revolut may not compensate you if your account is restricted or a payment fails due to regulatory requirements, even if you suffer a financial loss as a result.
Interpretive note: The enforceability of specific liability exclusions depends on their interaction with mandatory PSR 2017 provisions and Consumer Rights Act 2015 fairness standards, which may vary by claim type and jurisdiction.
If Revolut blocks a payment or restricts your account because of a legal obligation (such as an AML freeze), any resulting financial loss is excluded from Revolut's liability, even if the restriction later proves to have been unwarranted.
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THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS...
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A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
"We are responsible for losses you suffer as a direct result of our failure to meet our obligations under this Agreement, unless those losses are the result of unusual or unforeseeable events that are outside our control and that we could not have avoided even with all due care, or those losses are caused by us following the law.Excerpt from Revolut's Terms of Service
REGULATORY LANDSCAPE: This provision engages the Unfair Terms in Consumer Contracts Regulations 1999 (now incorporated into the Consumer Rights Act 2015) and the FCA's Consumer Duty, both of which limit the enforceability of limitation of …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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The force majeure and legal compliance carve-outs mean Revolut may not compensate you if your account is restricted or a payment fails due to regulatory requirements, even if you suffer a financial loss as a result.
If Revolut blocks a payment or restricts your account because of a legal obligation (such as an AML freeze), any resulting financial loss is excluded from Revolut's liability, even if the restriction later proves to have been unwarranted.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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