Provision record
Revolut · Revolut Terms of Service · View original document ↗

Account Closure Process and Linked Balance Liquidation Requirement

Medium severity High confidence Explicit document language Common · 265 of 352 platforms
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Document Record

What it is

To close your Revolut account, you must first withdraw all money and liquidate all linked balances, including stocks in any trading account. Only when your balance is zero will the account be fully closed and app access removed.

This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The requirement to liquidate investment positions (such as stocks in a trading account) before account closure could force you to sell at an unfavourable time, potentially resulting in a financial loss you would not have incurred if you could transfer holdings directly.

Clause Stability Stable

0
Changes
4
Months Monitored
May 9, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1898 other provisions on other platforms.

Consumer impact (what this means for users)

If you want to close your Revolut account, you must sell any stocks or other investment holdings before closure, which means you cannot close your account at a time of your choosing without potentially realising a loss on those positions.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    To close your account, go to the Revolut app, withdraw all cash balances, and liquidate any linked account balances including investment positions. Once your balance reaches zero, submit your account closure request through the app or by emailing support@revolut.com.

How other platforms handle this

Tinder Medium

Use another user's account or share your account with another person;

Netflix Medium

You may also be able to use the Netflix service as a profile user under an Account Owner's subscription, provided you are part of the same household...

ClickUp Medium

You are responsible for maintaining the secrecy of your unique password and account information at all times.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We will ask you to withdraw any remaining positive Account balance you have including liquidating any other balances you have in other Revolut accounts within the app (for example, any balance in a Joint Account or stocks in a trading account). When you have liquidated any other balances you have in other Revolut accounts, and your Account balance is zero, we will close your Account, and you will lose access to the app including other Revolut accounts, services, and any cards you have.

Excerpt from Revolut's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision engages the FCA's conduct rules for investment services and trading accounts (under the Financial Services and Markets Act 2000 and FCA Conduct of Business sourcebook), as well as the Payment Services …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Revolut Terms of Service
Entity
Revolut
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-007395
Document ID
CA-D-00537
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
dd2855c2166101fdadb6a8e3e97b02fc79639d104ba68c524616a93402f8e564
Analysis generated
May 7, 2026 07:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Revolut
Document: Revolut Terms of Service
Record ID: CA-P-007395
Captured: 2026-05-07 07:17:45 UTC
SHA-256: dd2855c2166101fd…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service/provision/CA-P-007395/account-closure-process-and-linked-balance-liquidation-requirement/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Revolut's Account Closure Process and Linked Balance Liquidation Requirement clause do?

The requirement to liquidate investment positions (such as stocks in a trading account) before account closure could force you to sell at an unfavourable time, potentially resulting in a financial loss you would not have incurred if you could transfer holdings directly.

How does this clause affect you?

If you want to close your Revolut account, you must sell any stocks or other investment holdings before closure, which means you cannot close your account at a time of your choosing without potentially realising a loss on those positions.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.