Provision record
Revolut · Revolut Terms of Service (Superseded URL) · View original document ↗

Account Closure and Fee Obligations

Medium severity High confidence Explicitdocumentlanguage Common · 235 of 352 platforms
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Document Record

What it is

You can close your Revolut account at any time, but you remain responsible for any outstanding charges and may owe cancellation fees for premium subscriptions like Metal. Closing the account does not automatically waive fees already incurred.

This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

If you have a paid subscription such as Metal, closing your account may trigger a cancellation fee. Understanding the financial obligations that survive account closure is important before requesting account termination.

Recent Activity

This document changed recently

Medium Mar 23, 2026

The updated Terms of Service no longer document the Move Money Rules feature, which previously allowed users to set up automatic fund transfers across account pockets or currency exchanges based on custom conditions. The removal of this documentation means users cannot point to the terms as a reference for how this feature operates, what limits apply, or what fees may be charged. If the feature remains available in the app, its operational parameters are no longer formally described in the binding terms document.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 11, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 2349 other provisions on other platforms.

Consumer impact (what this means for users)

Closing your Revolut account may not eliminate all financial obligations. Outstanding charges and subscription cancellation fees remain payable after closure, which could result in unexpected debits or collection activity.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    To close your account, navigate to the account settings in the Revolut app and follow the closure prompts, or email support@revolut.com. Before closing, review the Fees page to confirm any cancellation fees that may apply to your subscription tier and withdraw any remaining funds.

How other platforms handle this

Upwork Medium

Upwork will charge Clients a Direct Contracts Fee of $49 for each active Service Contract that is designated as a Client Initiated Direct Contracts.

Whatnot Medium

upon your purchase of an Item and in addition to the payment for the purchased Item, you authorize Whatnot and/or its Billing Agent to charge your Payment Method for the anticipated amount required to ship the purchase Item to Buyer

Google Cloud Medium

If Customer pays by credit card, debit card, or other non-invoiced form of payment, Customer will pay all Fees immediately at the end of the Fee Accrual Period or when otherwise charged by Google.

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Monitoring

Revolut has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
You can close your account at any time through the Revolut app, or by emailing us at support@revolut.com. You will still have to pay any charges you've incurred. We may also charge you any cancellation fees that apply to other agreements you've entered into with us (for example, if you cancel your Metal subscription).

Excerpt from Revolut's Terms of Service (Superseded URL)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Post-closure fee obligations in consumer financial services may interact with CFPB guidance on UDAAP and state consumer protection laws that limit the ability to collect fees after account termination. Subscription cancellation fee practices are subject to FTC Act scrutiny, particularly where the fee structure is not clearly disclosed at the time of subscription. GOVERNANCE EXPOSURE: Medium. The terms reference to cancellation fees for other agreements (such as Metal subscription) without specifying the fee amounts or directing users to a definitive source creates a disclosure gap. Users may not know the applicable cancellation fee until they attempt to close their account. JURISDICTION FLAGS: California's automatic renewal law and other state-level subscription billing statutes may impose additional disclosure and consent requirements for subscription cancellation fees. New York and other states with strong consumer protection frameworks may similarly scrutinize post-closure fee practices. CONTRACT AND VENDOR IMPLICATIONS: The agreement's reference to fees defined in separate Fees pages and the Cardholder Agreement means that the full financial obligation on closure is dispersed across multiple documents, which may complicate due diligence for compliance teams assessing total cost of service. COMPLIANCE CONSIDERATIONS: Compliance teams should confirm that cancellation fee disclosures are made clearly at the point of subscription enrollment and again at the point of account closure, and that the total fee obligation is calculable by the user before they commit to closing. The agreement's direction to review Fees pages separately should be evaluated for adequacy under applicable disclosure standards.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • CFPB
    The CFPB has authority over consumer financial products including prepaid accounts and may review post-closure fee practices under UDAAP and Regulation E standards
    File a complaint →
  • FTC
    The FTC has authority over subscription billing practices and cancellation fee disclosures under the FTC Act's prohibition on unfair or deceptive practices
    File a complaint →

Provision details

Document information
Document
Revolut Terms of Service (Superseded URL)
Entity
Revolut
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-010473
Document ID
CA-D-00267
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
21deb81581400cc4127a99c9b42c76fe500bb4a91e9500216d2fdc03e4c80303
Analysis generated
May 11, 2026 06:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Revolut
Document: Revolut Terms of Service (Superseded URL)
Record ID: CA-P-010473
Captured: 2026-05-11 06:22:49 UTC
SHA-256: 21deb81581400cc4…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service-superseded-url/provision/CA-P-010473/account-closure-and-fee-obligations/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Revolut's Account Closure and Fee Obligations clause do?

If you have a paid subscription such as Metal, closing your account may trigger a cancellation fee. Understanding the financial obligations that survive account closure is important before requesting account termination.

How does this clause affect you?

Closing your Revolut account may not eliminate all financial obligations. Outstanding charges and subscription cancellation fees remain payable after closure, which could result in unexpected debits or collection activity.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 235 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.