This analysis describes what Ramp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Because the exclusion covers a broad range of damage categories including lost profits and reputational harm, the types of losses Company could realistically suffer from a service failure are largely excluded from recovery.
The updated terms clarify tax responsibilities: Company is responsible for all taxes associated with purchases except taxes based on Ramp's income, property, or employees. Where Ramp is legally required to collect taxes, Ramp will invoice them separately and Company must pay unless Company provides a valid exemption certificate. Company must also keep tax registration information current and self-assess taxes where applicable law requires it. For users of stablecoin-funded cards, the new Stablecoin Card Addendum now governs those cards. For users generating content via Ramp SaaS services, Company owns the Generated Content but must review it for accuracy, infringement, and third-party rights issues before use, and Ramp retains ownership of any Ramp Property embedded in that content.
View change record →The updated terms establish stronger protections for subscription customers by removing Ramp's ability to terminate their accounts without cause on 30 days' notice. Non-subscription business accounts remain subject to termination without cause. The agreement also clarifies that Ramp will limit collection of Personal Data accessed through third-party integrations to what is 'reasonably necessary for the provision of the Services,' and that all data use must comply with applicable law. Warranty disclaimers have been expanded to explicitly cover conditions and representations, not just warranties. Canadian customers now contract with a Canadian entity (Ramp Business Canada Corporation) under supplemental terms.
View change record →The updated terms establish that regional schedules now apply based on the jurisdiction where your company is domiciled, meaning UK and EU customers will operate under separate regional terms. Ramp has expanded its sanctions compliance framework to prohibit use by individuals, organizations, or countries sanctioned by the United States, Canada, the European Union, or the United Kingdom, broadening the scope of restricted entities beyond prior US-only OFAC restrictions. Subscription billing terms have been revised to reflect term-based pricing (such as annual) as offered and selected, rather than defaulting to monthly billing. You can review the applicable regional schedule for your jurisdiction to understand which Ramp entity governs your account and what local terms apply.
View change record →The reader cannot recover from Ramp for consequential, indirect, special, exemplary, or punitive damages, lost profits, reputational harm, physical injury, property damage, or lost revenue, to the maximum extent permitted by applicable law.
How other platforms handle this
Teladoc Heath assumes no liability arising from or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Websites and/or Platforms.
We will not be responsible for failure to fulfill any obligation due to causes beyond our control.
OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
"SUBJECT TO SECTION 6.1(C) BELOW, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RAMP IS NOT LIABLE TO COMPANY FOR CONSEQUENTIAL, INDIRECT, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, DAMAGE ATTRIBUTABLE TO REPUTATIONAL HARM, PHYSICAL INJURY OR PROPERTY DAMAGE, OR LOST REVENUE...Excerpt from Ramp's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Because the exclusion covers a broad range of damage categories including lost profits and reputational harm, the types of losses Company could realistically suffer from a service failure are largely excluded from recovery.
The reader cannot recover from Ramp for consequential, indirect, special, exemplary, or punitive damages, lost profits, reputational harm, physical injury, property damage, or lost revenue, to the maximum extent permitted by applicable law.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ramp.