Pinecone Terms of Service

This document governs use of the Pinecone website (https://www.pinecone.io) and establishes a legally binding agreement between Pinecone Systems Inc. and site visitors, distinct from the separate Hosted Services Agreement governing the Pinecone Platform and API. The terms authorize Pinecone to modify, suspend, or discontinue the site at any time without notice and without liability, require users to indemnify Pinecone for claims arising from their site use, and the feedback clause states that users assign all rights in any submitted feedback to Pinecone, which may use it in any manner it deems appropriate. The agreement asserts a $50 USD cap on all damages recoverable from Pinecone, requires individual arbitration administered by JAMS under California law with a 30-day opt-out window, includes a broad release of claims covering third-party links and site interactions, and waives California Civil Code 1542 for California residents. The arbitration clause, damages cap, and class action waiver engage consumer protection frameworks enforced by the FTC and state attorneys general; applicable law and regulatory guidance, including JAMS procedural rules and California consumer protection statutes, may constrain how certain asserted terms apply in practice, with enforceability of the $50 damages cap and broad release provisions subject to jurisdiction-specific analysis.