By giving Pinecone your phone number or email address, you agree to receive calls, text messages, and emails from Pinecone and its affiliates.
This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause states that providing a phone number or email address constitutes consent to receive phone calls, SMS/text messages, and email communications from Pinecone and its affiliated companies, including transactional and promotional communications.
Interpretive note: Whether this clickwrap consent mechanism satisfies TCPA requirements for automated calls and text messages depends on the specific communication methods used by Pinecone and applicable judicial and regulatory guidance on express written consent.
Users who provide a phone number or email address to Pinecone consent to receive phone calls, SMS/text messages, and emails from Pinecone and affiliated companies. The terms separately state that promotional email consent is not required to access the site and includes an unsubscribe mechanism, but the broader communications consent tied to number and email submission is not limited to promotional content.
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"You may have the opportunity to provide us with your phone number or e-mail address. By providing your phone number or email address to us, you consent to receive phone calls, SMS/text messages, and email communications from Pinecone. Communications from us and our affiliated companies may include communications about your use of the Site, and communications containing your API keys in connection with registration for the Pinecone Platform.— Excerpt from Pinecone's Pinecone Terms of Service
(1) REGULATORY LANDSCAPE: SMS and phone call consent provisions engage the Telephone Consumer Protection Act (TCPA) in the United States, which requires express written consent for autodialed or prerecorded calls and text messages to mobile numbers. The FTC enforces the CAN-SPAM Act for commercial email communications. State laws, including California's Consumer Privacy Act and Illinois privacy statutes, may impose additional consent and disclosure requirements for electronic communications. (2) GOVERNANCE EXPOSURE: Medium. The clause states that providing a phone number or email constitutes consent to all Pinecone communications, including from affiliated companies, without specifying whether this includes autodialed or prerecorded messages. TCPA enforcement requires express written consent for certain automated communications, and the adequacy of this clickwrap consent mechanism should be evaluated by legal teams. (3) JURISDICTION FLAGS: TCPA applies to U.S. users receiving automated calls and texts; violations can result in statutory damages per message. EU users' consent to electronic communications is governed by the ePrivacy Directive and GDPR, which require specific, informed, and freely given consent. California's CCPA also interacts with communication consent frameworks. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations that provide employee phone numbers or email addresses during Pinecone account registration should be aware that this constitutes consent under these terms for those individuals to receive communications from Pinecone and affiliates. (5) COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether the consent mechanism meets TCPA requirements for the specific types of communications Pinecone may send, particularly automated SMS messages. The separate opt-out for promotional emails should be documented, and the distinction between transactional and promotional communications should be clarified in any compliance review.
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This clause states that providing a phone number or email address constitutes consent to receive phone calls, SMS/text messages, and email communications from Pinecone and its affiliated companies, including transactional and promotional communications.
Users who provide a phone number or email address to Pinecone consent to receive phone calls, SMS/text messages, and emails from Pinecone and affiliated companies. The terms separately state that promotional email consent is not required to access the site and includes an unsubscribe mechanism, but the broader communications consent tied to number and email submission is not limited to …
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