Provision record
Pinecone · Pinecone Terms of Service · View original document ↗

Communications Consent

Medium severity Medium confidence Explicit document language Common · 296 of 352 platforms
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Document Record

What it is

By giving Pinecone your phone number or email address, you agree to receive calls, text messages, and emails from Pinecone and its affiliates.

This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause states that providing a phone number or email address constitutes consent to receive phone calls, SMS/text messages, and email communications from Pinecone and its affiliated companies, including transactional and promotional communications.

Interpretive note: Whether this clickwrap consent mechanism satisfies TCPA requirements for automated calls and text messages depends on the specific communication methods used by Pinecone and applicable judicial and regulatory guidance on express written consent.

Clause Stability Stable

0
Changes
3
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 4187 other provisions on other platforms.

Consumer impact (what this means for users)

Users who provide a phone number or email address to Pinecone consent to receive phone calls, SMS/text messages, and emails from Pinecone and affiliated companies. The terms separately state that promotional email consent is not required to access the site and includes an unsubscribe mechanism, but the broader communications consent tied to number and email submission is not limited to promotional content.

How other platforms handle this

Anthropic Medium

We will only collect, use and disclose your personal data with your consent, unless otherwise permitted or required by law. Your consent may be given expressly or implied, depending on the circumstances and the sensitivity of the information involved.

GitHub Medium

In some jurisdictions, we only use non-essential cookies after obtaining your consent.

ZipRecruiter Medium

You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You may have the opportunity to provide us with your phone number or e-mail address. By providing your phone number or email address to us, you consent to receive phone calls, SMS/text messages, and email communications from Pinecone. Communications from us and our affiliated companies may include communications about your use of the Site, and communications containing your API keys in connection with registration for the Pinecone Platform.

Excerpt from Pinecone's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: SMS and phone call consent provisions engage the Telephone Consumer Protection Act (TCPA) in the United States, which requires express written consent for autodialed or prerecorded calls and text messages to mobile …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

California AB 2013 AI Training Data Transparency
US-CA
Connecticut Data Privacy Act Amendments
US-CT
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Pinecone Terms of Service
Entity
Pinecone
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011854
Document ID
CA-D-00802
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2fc5379e0d50dfa7d8c1e444aa02aefd5350ca3037fe38b348f6c5ba80c4d45e
Analysis generated
May 12, 2026 15:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Pinecone
Document: Pinecone Terms of Service
Record ID: CA-P-011854
Captured: 2026-05-12 15:38:55 UTC
SHA-256: 2fc5379e0d50dfa7…
URL: https://conductatlas.com/platform/pinecone/pinecone-terms-of-service/provision/CA-P-011854/communications-consent/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Pinecone's Communications Consent clause do?

This clause states that providing a phone number or email address constitutes consent to receive phone calls, SMS/text messages, and email communications from Pinecone and its affiliated companies, including transactional and promotional communications.

How does this clause affect you?

Users who provide a phone number or email address to Pinecone consent to receive phone calls, SMS/text messages, and emails from Pinecone and affiliated companies. The terms separately state that promotional email consent is not required to access the site and includes an unsubscribe mechanism, but the broader communications consent tied to number and email submission is not limited to …

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.