Provision record
Pinecone · Pinecone Terms of Service · View original document ↗

Acceptable Use Policy

Low severity High confidence Explicit document language Common · 277 of 352 platforms
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Document Record

What it is

Users may not use the Pinecone website to distribute malware, send spam, scrape data, gain unauthorized access, or disrupt the site or other users.

This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the behavioral boundaries for site use, including prohibitions on scraping, automated data collection, and unauthorized access, and grants Pinecone enforcement discretion including reporting users to law enforcement.

Clause Stability Stable

0
Changes
3
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1874 other provisions on other platforms.

Consumer impact (what this means for users)

Users who violate the acceptable use policy are subject to account termination and potential reporting to law enforcement at Pinecone's discretion. The scraping and automated query restrictions include a conditional carve-out permitting public search engine operators to use spiders for indexing purposes, subject to the site's robots.txt file.

How other platforms handle this

Microsoft Copilot Medium

Use of a virtual private network (VPN) or other technology or service that can be used to mask or obfuscate your geographic location may result in cancellation of your Rewards Account and forfeiture of your accrued Points.

Wise Medium

We may also recover amounts you owe us through other collection avenues, including, without limitation, using a debt collection agency...

Wyze Medium

we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site); (vi) interfere with any other user's use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site.

Excerpt from Pinecone's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Acceptable use policies engage the Computer Fraud and Abuse Act (CFAA) in the U.S.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Pinecone Terms of Service
Entity
Pinecone
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011856
Document ID
CA-D-00802
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2fc5379e0d50dfa7d8c1e444aa02aefd5350ca3037fe38b348f6c5ba80c4d45e
Analysis generated
May 12, 2026 15:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Pinecone
Document: Pinecone Terms of Service
Record ID: CA-P-011856
Captured: 2026-05-12 15:38:55 UTC
SHA-256: 2fc5379e0d50dfa7…
URL: https://conductatlas.com/platform/pinecone/pinecone-terms-of-service/provision/CA-P-011856/acceptable-use-policy/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Pinecone's Acceptable Use Policy clause do?

This clause establishes the behavioral boundaries for site use, including prohibitions on scraping, automated data collection, and unauthorized access, and grants Pinecone enforcement discretion including reporting users to law enforcement.

How does this clause affect you?

Users who violate the acceptable use policy are subject to account termination and potential reporting to law enforcement at Pinecone's discretion. The scraping and automated query restrictions include a conditional carve-out permitting public search engine operators to use spiders for indexing purposes, subject to the site's robots.txt file.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.