Users may not use the Pinecone website to distribute malware, send spam, scrape data, gain unauthorized access, or disrupt the site or other users.
This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes the behavioral boundaries for site use, including prohibitions on scraping, automated data collection, and unauthorized access, and grants Pinecone enforcement discretion including reporting users to law enforcement.
Users who violate the acceptable use policy are subject to account termination and potential reporting to law enforcement at Pinecone's discretion. The scraping and automated query restrictions include a conditional carve-out permitting public search engine operators to use spiders for indexing purposes, subject to the site's robots.txt file.
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"You agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site); (vi) interfere with any other user's use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site.— Excerpt from Pinecone's Pinecone Terms of Service
(1) REGULATORY LANDSCAPE: Acceptable use policies engage the Computer Fraud and Abuse Act (CFAA) in the U.S. for provisions relating to unauthorized access. Data scraping prohibitions may also interact with applicable copyright law and state trade secret statutes. The FTC has oversight interest in data harvesting practices and may be relevant where scraping involves personal data. (2) GOVERNANCE EXPOSURE: Low. Acceptable use policies of this type are standard in web services agreements. The enforcement mechanism grants Pinecone unilateral discretion to report users to law enforcement, which is standard commercial practice. (3) JURISDICTION FLAGS: CFAA applies to U.S. users. EU users may have additional protections under GDPR if AUP enforcement involves processing of personal data. The scraping prohibition includes a conditional search engine carve-out that is common in website terms. (4) CONTRACT AND VENDOR IMPLICATIONS: Organizations conducting competitive research or integration testing involving the Pinecone website should review the scraping and automated query prohibition before deploying automated tools. The carve-out for public search engines does not extend to commercial data collection tools. (5) COMPLIANCE CONSIDERATIONS: Organizations should ensure that any automated tools accessing pinecone.io comply with the robots.txt file and the AUP's prohibition on data scraping and automated queries.
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This clause establishes the behavioral boundaries for site use, including prohibitions on scraping, automated data collection, and unauthorized access, and grants Pinecone enforcement discretion including reporting users to law enforcement.
Users who violate the acceptable use policy are subject to account termination and potential reporting to law enforcement at Pinecone's discretion. The scraping and automated query restrictions include a conditional carve-out permitting public search engine operators to use spiders for indexing purposes, subject to the site's robots.txt file.
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