Pinecone makes no guarantees about the website working correctly, being secure, or being free of errors or viruses, and provides the site on a take-it-as-it-is basis.
This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause disclaims all express, implied, and statutory warranties for the site, including warranties of merchantability, fitness for purpose, accuracy, and security, and limits any legally required warranties to 90 days from first use.
Users have no warranty protections for the Pinecone website; Pinecone and its suppliers disclaim all guarantees regarding site availability, security, accuracy, and freedom from harmful code. Where applicable law requires warranties, those are limited to 90 days from first use.
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"THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND NO GUARANTEES REGARDING OUTCOMES OR PERFORMANCE. PINECONE (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.— Excerpt from Pinecone's Pinecone Terms of Service
(1) REGULATORY LANDSCAPE: Warranty disclaimers in software and website agreements are standard under U.S. commercial law, including the Uniform Commercial Code and applicable state contract law. Some jurisdictions, including certain EU member states and the UK, impose minimum statutory warranties for digital services that cannot be fully disclaimed by contract. (2) GOVERNANCE EXPOSURE: Low. As-is warranty disclaimers are standard in web services terms of service. The 90-day cap on legally required warranties is a common provision. Enforceability may be limited in jurisdictions with mandatory statutory warranties for digital services. (3) JURISDICTION FLAGS: EU Digital Services Act and Consumer Rights Directive impose obligations on digital service providers that may limit the scope of warranty disclaimers for EU consumers. UK Consumer Rights Act also provides statutory protections that may override contractual disclaimers for individual consumers. (4) CONTRACT AND VENDOR IMPLICATIONS: Service availability and security commitments for the Pinecone Platform and API should be evaluated under the Hosted Services Agreement, not these website terms. Procurement teams should not rely on these terms for any SLA or performance commitments. (5) COMPLIANCE CONSIDERATIONS: Organizations in the EU or UK should evaluate whether the as-is disclaimer is consistent with applicable consumer protection obligations in their jurisdiction.
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This clause disclaims all express, implied, and statutory warranties for the site, including warranties of merchantability, fitness for purpose, accuracy, and security, and limits any legally required warranties to 90 days from first use.
Users have no warranty protections for the Pinecone website; Pinecone and its suppliers disclaim all guarantees regarding site availability, security, accuracy, and freedom from harmful code. Where applicable law requires warranties, those are limited to 90 days from first use.
ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.
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