Provision record
Pinecone · Pinecone Data Processing Addendum · View original document ↗

Pinecone notifies Customer of Security Incidents without undue delay

High confidence Common · 270 of 343 platforms

Key Facts · in the document’s own words

How will Pinecone notify the Customer after becoming aware of a Security Incident?
“Pinecone will notify Customer in writing without undue delay, and in any event within any time period required by Data Protection Law, after becoming aware of a Security Incident.”
Version CA-V-002505, captured May 12, 2026 · live source ↗
Our reading, not the document’s words
Pinecone will notify the Customer in writing without undue delay, and in any event within any time period required by Data Protection Law, after becoming aware of a Security Incident.
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The dual standard of 'without undue delay' and compliance with any Data Protection Law deadline ensures Pinecone cannot postpone notification beyond what law or reasonableness allows.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If Pinecone becomes aware of a Security Incident, you are entitled to written notice without undue delay and no later than any deadline set by applicable Data Protection Law.

How other platforms handle this

Marqeta

Marqeta will (i) at all times have access to pending and closed Complaints and Customer's responses, and (ii) have the right to audit such Complaints.

OpenAI

If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our Support team.

Credit Karma

Credit Karma reserves the right to block or otherwise prohibit in our sole discretion any individual who repeatedly posts materials that are alleged to infringe the intellectual property rights of others.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Pinecone will notify Customer in writing without undue delay, and in any event within any time period required by Data Protection Law, after becoming aware of a Security Incident.

Excerpt from Pinecone's Data Processing Addendum

Provision details

Document information
Document
Pinecone Data Processing Addendum
Entity
Pinecone
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-002505, captured May 12, 2026
Record ID
CA-P-062585
Document ID
CA-D-000819
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002505)
62fd5ba029363dc6498b769c01e55af9bf3be3638444ec03b10f7f86995a95de
Analysis generated
May 12, 2026 16:30 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002505, captured May 12, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Pinecone
Document: Pinecone Data Processing Addendum
Record ID: CA-P-062585
Version: CA-V-002505
Captured: 2026-05-12 06:14:06 UTC
SHA-256: 62fd5ba029363dc6…
URL: https://conductatlas.com/platform/pinecone/pinecone-data-processing-addendum/provision/CA-P-062585/pinecone-notifies-customer-of-security-incidents-without-undue-delay/
Accessed: Nov. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Pinecone's Pinecone notifies Customer of Security Incidents without undue delay clause do?

The dual standard of 'without undue delay' and compliance with any Data Protection Law deadline ensures Pinecone cannot postpone notification beyond what law or reasonableness allows.

How does this clause affect you?

If Pinecone becomes aware of a Security Incident, you are entitled to written notice without undue delay and no later than any deadline set by applicable Data Protection Law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.