This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This prevents Pinecone from using Subprocessor involvement as a shield against liability, ensuring customers face no gap in accountability regardless of which entity in Pinecone's chain caused the breach.
If a Subprocessor Pinecone uses causes a DPA breach, you can hold Pinecone fully liable as though Pinecone itself had committed the breach.
How other platforms handle this
Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.
Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...
you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.
Monitoring
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"Pinecone remains fully liable for any breach of this DPA that is caused by an act, error or omission of its Subprocessors to the same extent that Pinecone would have been liable...— Excerpt from Pinecone's Pinecone Data Processing Addendum
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This prevents Pinecone from using Subprocessor involvement as a shield against liability, ensuring customers face no gap in accountability regardless of which entity in Pinecone's chain caused the breach.
If a Subprocessor Pinecone uses causes a DPA breach, you can hold Pinecone fully liable as though Pinecone itself had committed the breach.
ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.