If an individual asks Pinecone about their personal data, Pinecone will forward that request to the business customer rather than responding directly. Business customers are responsible for handling all such requests themselves.
This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes that data subjects seeking to exercise rights such as access, deletion, or correction under GDPR or CCPA must work through the business customer, not directly with Pinecone. Business customers must therefore have operational processes in place to handle these requests within regulatory deadlines.
Individuals whose data is processed through Pinecone's systems cannot exercise their data rights directly with Pinecone. They must contact the business customer that originally submitted their data to Pinecone, who is solely responsible for fulfilling the request.
How other platforms handle this
If you're otherwise unable to access your Service Data, you can always request it here.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.
"Customer is responsible for responding to, and complying with, Data Subject Requests. To the extent Customer is unable through its use of Pinecone Services to address a particular Data Subject Request on its own, Pinecone will, taking into account the nature of the processing, provide reasonable assistance to Customer to enable Customer to respond to the Data Subject Request. If Pinecone receives a Data Subject Request directly, Pinecone will promptly forward such request to Customer and Pinecone shall not, unless legally compelled to do so, respond directly to the data subject except to refer them to the Customer to allow Customer to respond as appropriate.Excerpt from Pinecone's Data Processing Addendum
1) REGULATORY LANDSCAPE: This provision engages GDPR Articles 12 through 22 (data subject rights), CCPA/CPRA consumer rights provisions, and equivalent rights under the Colorado, Connecticut, Utah, and Virginia state privacy laws.
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This clause establishes that data subjects seeking to exercise rights such as access, deletion, or correction under GDPR or CCPA must work through the business customer, not directly with Pinecone. Business customers must therefore have operational processes in place to handle these requests within regulatory deadlines.
Individuals whose data is processed through Pinecone's systems cannot exercise their data rights directly with Pinecone. They must contact the business customer that originally submitted their data to Pinecone, who is solely responsible for fulfilling the request.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.