Business customers using Pinecone must confirm they have legal permission to share personal data with Pinecone before doing so, and must never submit highly sensitive categories of data such as health, biometric, or criminal records.
This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause places the entire legal burden of ensuring lawful processing, including obtaining data subject consent where required, on the Customer rather than Pinecone. Submitting special category data in violation of this clause may constitute a breach of both the DPA and applicable Data Protection Laws.
Individuals whose personal data is processed through Pinecone's systems depend entirely on the business customer's compliance with this provision. If a business customer fails to obtain proper consent or submits special category data without authorization, the data subjects affected have no direct contractual recourse against Pinecone under this DPA.
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"Customer represents and agrees that (a) it has provided notice and obtained all consents and rights necessary under Data Protection Laws for Pinecone to process Customer Personal Data and provide Services pursuant to the Agreement, including this DPA and (b) it shall in no event include special categories of personal data (GDPR article 9), personal data relating to criminal convictions and offenses (GDPR article 10), or similarly sensitive personal data subject to Data Protection Laws in any Customer Data.Excerpt from Pinecone's Data Processing Addendum
1) REGULATORY LANDSCAPE: This provision implicates GDPR Articles 6 (lawful basis), 7 (consent conditions), 9 (special categories), and 10 (criminal convictions), as well as equivalent CCPA/CPRA and U.S.
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This clause places the entire legal burden of ensuring lawful processing, including obtaining data subject consent where required, on the Customer rather than Pinecone. Submitting special category data in violation of this clause may constitute a breach of both the DPA and applicable Data Protection Laws.
Individuals whose personal data is processed through Pinecone's systems depend entirely on the business customer's compliance with this provision. If a business customer fails to obtain proper consent or submits special category data without authorization, the data subjects affected have no direct contractual recourse against Pinecone under this DPA.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.