Provision record
Pinecone · Pinecone Data Processing Addendum · View original document ↗

Pinecone not liable for Customer-caused Security Incidents

High severity Explicitdocumentlanguage Common · 292 of 352 platforms
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Glassdoor Medium

We employ physical, electronic, and managerial measures to safeguard the data we collect online. However, no company can fully eliminate security risks, so we cannot make guarantees about any part of our services.

Datadog Medium

Datadog will not be responsible for failures to fulfill any obligations due to causes beyond its control.

Instacart Medium

We are not responsible or liable if you or anyone else fails to obtain proper consent or authorization from a Recipient.

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▸ View Original Clause Language DOCUMENT RECORD
"
Pinecone's obligations in this Section 7 do not apply to any Security Incident caused by Customer, its Affiliates, their End Users or any Customer System.

Excerpt from Pinecone's Data Processing Addendum

Applicable regulations

EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
Pinecone Data Processing Addendum
Entity
Pinecone
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-062604
Document ID
CA-D-00819
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6739c1b24f308fd33ea0ba855e0cd3f23e6263aa19fc31a23807edd6e588fdb6
Analysis generated
May 12, 2026 16:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Pinecone
Document: Pinecone Data Processing Addendum
Record ID: CA-P-062604
Captured: 2026-05-12 16:30:29 UTC
SHA-256: 6739c1b24f308fd3…
URL: https://conductatlas.com/platform/pinecone/pinecone-data-processing-addendum/provision/CA-P-062604/pinecone-not-liable-for-customer-caused-security-incidents/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Pinecone's Pinecone not liable for Customer-caused Security Incidents clause do?

The clause states: “Pinecone's obligations in this Section 7 do not apply to any Security Incident caused by Customer, its Affiliates, their End Users or any Customer System.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.