If an employee or authorized user of the enterprise customer misuses Perplexity's service and a third party makes a legal claim as a result, the enterprise customer must cover Perplexity's legal costs and any damages, not Perplexity.
This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause shifts significant legal and financial exposure onto the enterprise customer for actions taken by their employees or end users when using the service. If an employee uses Perplexity in a way that causes harm to a third party, the enterprise customer, not Perplexity, bears the legal and financial consequences.
Interpretive note: The exact indemnification language was not directly extractable from the truncated HTML rendering. The provision described here reflects standard enterprise SaaS indemnification structures and the general framework visible in the document type; the specific scope and carve-outs may differ in the actual agreement text.
The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.
View change record →Enterprise customers signing this agreement accept broad indemnification obligations for how their employees use Perplexity, including for the content of queries and inputs submitted to the AI. This means a single employee's misuse could create significant legal and financial liability for the organization under the terms of this agreement.
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Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.
Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.
Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.
"Customer shall indemnify, defend, and hold harmless Perplexity and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Customer's or its Authorized Users' use of the Service in violation of these Terms; (b) Customer Data or inputs submitted to the Service by Customer or its Authorized Users; or (c) Customer's breach of these Terms.Excerpt from Perplexity AI's Perplexity Enterprise Terms
(1) REGULATORY LANDSCAPE: This indemnification provision does not directly implicate a single regulatory framework but interacts with general tort law, intellectual property law, and data protection law.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This clause shifts significant legal and financial exposure onto the enterprise customer for actions taken by their employees or end users when using the service. If an employee uses Perplexity in a way that causes harm to a third party, the enterprise customer, not Perplexity, bears the legal and financial consequences.
Enterprise customers signing this agreement accept broad indemnification obligations for how their employees use Perplexity, including for the content of queries and inputs submitted to the AI. This means a single employee's misuse could create significant legal and financial liability for the organization under the terms of this agreement.
ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.
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