This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Regardless of the magnitude of harm, Customer's maximum financial recovery from Perplexity AI is limited to the fees paid in the preceding 12 months.
The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.
View change record →The most you can recover from Perplexity AI under this agreement is the amount you paid to Perplexity AI in the 12 months before the first date of the event that caused your loss.
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"THE TOTAL AGGREGATE LIABILITY OF PERPLEXITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO PERPLEXITY UNDER THIS AGREEMENT IN THE 12 MONTHS PRIOR TO THE FIRST DATE OF THE EVENTExcerpt from Perplexity AI's Perplexity Enterprise Terms
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Regardless of the magnitude of harm, Customer's maximum financial recovery from Perplexity AI is limited to the fees paid in the preceding 12 months.
The most you can recover from Perplexity AI under this agreement is the amount you paid to Perplexity AI in the 12 months before the first date of the event that caused your loss.
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