Provision record
Perplexity AI · Perplexity Enterprise Terms · View original document ↗

Perplexity Aggregate Liability Capped at 12-Month Fees

High severity High confidence Explicitdocumentlanguage Common · 292 of 352 platforms

Key Facts

How does Perplexity AI cap its total aggregate liability?
Perplexity AI caps its total aggregate liability arising out of or related to the agreement at the amounts paid by Customer to Perplexity in the 12 months prior to the first date of the event giving rise to liability.
At what amount does Perplexity AI cap its total aggregate liability arising out of or related to the agreement?
Perplexity AI caps its total aggregate liability arising out of or related to the agreement at the amounts paid by Customer to Perplexity in the 12 months prior to the first date of the event giving rise to liability.
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Recent governance activity Perplexity AI recorded 11 documented changes in the last 30 days.
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Regardless of the magnitude of harm, Customer's maximum financial recovery from Perplexity AI is limited to the fees paid in the preceding 12 months.

Consumer impact (what this means for users)

The most you can recover from Perplexity AI under this agreement is the amount you paid to Perplexity AI in the 12 months before the first date of the event that caused your loss.

How other platforms handle this

Leonardo AI Medium

If our Platform is not ordinarily used for personal, household or domestic use, our liability for a breach of your Consumer Law Rights is limited to either resupplying our Services, or paying the cost...

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
THE TOTAL AGGREGATE LIABILITY OF PERPLEXITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO PERPLEXITY UNDER THIS AGREEMENT IN THE 12 MONTHS PRIOR TO THE FIRST DATE OF THE EVENT

Excerpt from Perplexity AI's Perplexity Enterprise Terms

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Perplexity Enterprise Terms
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-064864
Document ID
CA-D-00762
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
90d78755a560827aa84430cfbf0802e8b6736b234f7f6d7a613e330d33540f0f
Analysis generated
May 20, 2026 20:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Enterprise Terms
Record ID: CA-P-064864
Captured: 2026-05-20 20:11:39 UTC
SHA-256: 90d78755a560827a…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-enterprise-terms/provision/CA-P-064864/perplexity-aggregate-liability-capped-at-12-month-fees/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Perplexity AI's Perplexity Aggregate Liability Capped at 12-Month Fees clause do?

Regardless of the magnitude of harm, Customer's maximum financial recovery from Perplexity AI is limited to the fees paid in the preceding 12 months.

How does this clause affect you?

The most you can recover from Perplexity AI under this agreement is the amount you paid to Perplexity AI in the 12 months before the first date of the event that caused your loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.