Perplexity AI · Perplexity AI Privacy Policy · View original document ↗

Data Deletion and Access Rights

Medium severity Rare · 1 of 325 platforms
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy conditions data rights on the user's location rather than offering universal rights, meaning users outside the EU and California may receive fewer protections, and the single email contact point creates a potential bottleneck for rights requests.

Consumer impact (what this means for users)

Perplexity AI collects your search queries, conversation history, device identifiers, IP address, and account information, and the policy permits this data to be used for AI model training and product improvement in addition to core service delivery. This means sensitive or personal information you enter as a search query may inform model development in ways that go beyond what users typically expect from a search product. You can submit a data deletion or access request by emailing privacy@perplexity.ai or using the account settings within the Perplexity platform.

How other platforms handle this

Audible Medium

You may request that we delete personal information we have collected from you, subject to certain exceptions. You may also request access to the personal information we hold about you. To submit a request, please visit our privacy request page. We will respond to verifiable consumer requests within...

Lyft Medium

You may request that we delete your personal information. Subject to certain exceptions, upon receiving a verifiable consumer request, we will delete your personal information from our records and direct our service providers and contractors to delete your personal information from their records.

Plaid Medium

You can visit our consumer portal at my.plaid.com to see the apps that have accessed your financial data through Plaid, disconnect apps, and make requests related to your personal information, including requests to access, correct, or delete your data.

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▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal information, the right to data portability, and the right to opt out of certain data processing activities. To exercise these rights, please contact us at privacy@perplexity.ai.

— Excerpt from Perplexity AI's Perplexity AI Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Perplexity AI Privacy Policy
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-005014
Document ID
CA-D-00096
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b8f89229e0758b228924f310fe04628ff221f9781d50bbe6992d32bb201ff877
Analysis generated
May 7, 2026 15:10 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity AI Privacy Policy
Record ID: CA-P-005014
Captured: 2026-05-07 15:10:31 UTC
SHA-256: b8f89229e0758b22…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-ai-privacy-policy/data-deletion-and-access-rights/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Data Deletion and Access Rights clause do?

The policy conditions data rights on the user's location rather than offering universal rights, meaning users outside the EU and California may receive fewer protections, and the single email contact point creates a potential bottleneck for rights requests.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.