PayPal · PayPal User Agreement · View original document ↗

Mandatory Arbitration & Class Action Waiver

High severity Uncommon · 11 of 343 platforms
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Recent governance activity PayPal recorded 16 documented changes in the last 30 days.
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This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the procedural mechanism for dispute resolution and eliminates the availability of class-based litigation as a remedy pathway. The arbitration requirement and class waiver together restrict the forums and procedural structures available for addressing disputes with PayPal.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 3, 2026
First Seen
Apr 4, 2026
Last Seen
This clause type exists across 560 other provisions on other platforms.

Consumer impact (what this means for users)

Users agreeing to these terms must pursue any disputes through individual arbitration proceedings rather than court actions or class proceedings. This means disputes are adjudicated by private arbitrators according to the arbitration rules specified, rather than through judicial proceedings or aggregated litigation with other users.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Pinecone Medium

THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

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▸ View Original Clause Language DOCUMENT RECORD
"
These terms include an agreement to resolve disputes by arbitration on an individual basis. You agree that you are each giving up the right to go to court... disputes will be resolved by a neutral arbitrator... You also agree that you will not bring or participate in any class action lawsuits.

— Excerpt from PayPal's PayPal User Agreement

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-000374
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
787aedff80f89f2d9da4fd79756bbd226f8a5338c9e19c15b2a2fa0d01f59a90
Analysis generated
March 6, 2026 20:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal User Agreement
Record ID: CA-P-000374
Captured: 2026-03-06 20:26:28 UTC
SHA-256: 787aedff80f89f2d…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/mandatory-arbitration-class-action-waiver/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does PayPal's Mandatory Arbitration & Class Action Waiver clause do?

This provision establishes the procedural mechanism for dispute resolution and eliminates the availability of class-based litigation as a remedy pathway. The arbitration requirement and class waiver together restrict the forums and procedural structures available for addressing disputes with PayPal.

How does this clause affect you?

Users agreeing to these terms must pursue any disputes through individual arbitration proceedings rather than court actions or class proceedings. This means disputes are adjudicated by private arbitrators according to the arbitration rules specified, rather than through judicial proceedings or aggregated litigation with other users.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 11 platforms. See the full comparison.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.