PayPal · PayPal User Agreement · View original document ↗

Acceptable Use Policy — Prohibited Activities and Account Liability

Medium severity Unique · 0 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity PayPal recorded 14 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for PayPal Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

You must agree to a long list of prohibited transaction types — violating the Acceptable Use Policy can result in immediate account termination and you being personally liable to PayPal for damages.

This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes operational boundaries for permissible account activity and creates a liability mechanism linking account termination to potential financial claims. This structure allows PayPal to address both service abuse and recover costs associated with prohibited transaction processing.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 9, 2026
First Seen
Apr 10, 2026
Last Seen
This clause type exists across 560 other provisions on other platforms.

Consumer impact (what this means for users)

Using your PayPal account for any of the broad categories of prohibited activities — even unknowingly — can result in immediate account closure and personal financial liability to PayPal for damages, with the full list contained in a separate incorporated document.

How other platforms handle this

Teachable Medium

You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...

Perplexity AI Medium

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Services in any medium; (ii) using any automated system, including 'robots,' 'spiders,' 'offline readers,' etc., to access the Services; (iii) transmitting spam, chain lett...

HubSpot Medium

Customer agrees to comply with HubSpot's Acceptable Use Policy, which is incorporated into this Agreement by reference. HubSpot may update the Acceptable Use Policy from time to time, and any changes will be effective upon posting to HubSpot's website. Customer's continued use of the Services follow...

See all platforms with this clause type →

Monitoring

PayPal has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
You may not use the PayPal service for activities that: violate any law, statute, ordinance, or regulation; relate to transactions involving (a) narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (b) drug paraphernalia, (c) cigarettes, (d) items that encourage, promote, facilitate or instruct others to engage in illegal activity... If you use your PayPal account for these activities, in addition to PayPal immediately terminating your account, you may be liable to PayPal for the amount of PayPal's damages caused by your use of the PayPal service for these activities.

— Excerpt from PayPal's PayPal User Agreement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY FRAMEWORK: The Acceptable Use Policy's prohibited activities list engages the Bank Secrecy Act (31 U.S.C. § 5311 et seq.) and FinCEN AML/KYC requirements, OFAC sanctions regulations (31 CFR Chapter V), the Wire Act (18 U.S.C. § 1084) for gambling transactions, and the Unlawful Internet Gambling Enforcement Act (31 U.S.C. § 5361 et seq.). The FTC Act Section 5 governs whether the incorporation by reference of the AUP adequately discloses liability exposure. (2)

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Monitor free for 14 days

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices in the disclosure of material contract terms incorporated by reference, including the adequacy of notice for liability-creating prohibited activity clauses.
    File a complaint →
  • CFPB
    The CFPB has supervisory authority over PayPal's payment processing practices and handles complaints about account terminations related to AUP enforcement.
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-002582
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
787aedff80f89f2d9da4fd79756bbd226f8a5338c9e19c15b2a2fa0d01f59a90
Analysis generated
March 6, 2026 20:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal User Agreement
Record ID: CA-P-002582
Captured: 2026-03-06 20:26:28 UTC
SHA-256: 787aedff80f89f2d…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/acceptable-use-policy-prohibited-activities-and-account-liability/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does PayPal's Acceptable Use Policy — Prohibited Activities and Account Liability clause do?

The provision establishes operational boundaries for permissible account activity and creates a liability mechanism linking account termination to potential financial claims. This structure allows PayPal to address both service abuse and recover costs associated with prohibited transaction processing.

How does this clause affect you?

Using your PayPal account for any of the broad categories of prohibited activities — even unknowingly — can result in immediate account closure and personal financial liability to PayPal for damages, with the full list contained in a separate incorporated document.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.