PayPal · PayPal Buyer and Seller Protection · View original document ↗

QR Code and In-Person Payment Exclusions

Medium severity Unique · 0 of 343 platforms
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Recent governance activity PayPal recorded 15 documented changes in the last 30 days.
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This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes different protection eligibility thresholds based on payment method and transaction type, creating operational distinctions between in-person QR code transactions, non-QR code in-person payments, and in-person collection scenarios. This structure reflects the differing verification requirements across payment channels.

Clause Stability Stable

0
Changes
3
Months Monitored
Apr 9, 2026
First Seen
Apr 18, 2026
Last Seen
This clause type exists across 535 other provisions on other platforms.

Change history

removed May 25, 2026

This provision was restructured rather than removed; the framing shifted from exclusion-focused to inclusion-focused language in the current version.

View full change record →

Consumer impact (what this means for users)

Users who complete transactions in person via QR code or who collect items in person operate under restricted eligibility for Item Not Received protection, though Significantly Not as Described claims remain available in the latter scenarios. The terms apply different coverage standards depending on whether payment occurs remotely or at the point of collection.

How other platforms handle this

Apple Medium

In the European Union, developers can distribute iOS apps outside of the App Store through alternative distribution. Developers can also use third-party payment processors in their apps. These options are available under the Digital Markets Act and require developers to agree to additional terms.

Paramount+ Medium

"This will be saved as the default payment method for your subscription. You can change your payment method at any time by visiting your account settings."

Coinbase Medium

The Coinbase Fee varies based on the payment method used for the transaction. Transactions funded via bank account or Coinbase USD Wallet are subject to different fees than transactions funded via debit card.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
However, PayPal's Purchase Protection program does not apply to payments made in person using PayPal World via QR code. For non-QR code payments, your purchase is not eligible for Item Not Received claims if you use PayPal or PayPal World to pay in person, or if you order online, but collect the item in person, or arrange for it to be collected on your behalf. Your purchase may be eligible for protection if the item you pick up is Significantly Not as Described.

— Excerpt from PayPal's PayPal Buyer and Seller Protection

Provision details

Document information
Document
PayPal Buyer and Seller Protection
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-002585
Document ID
CA-D-00046
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
642f6bbfbdafdf50324bbd69bdac0d86d422741d505d1df7d8464d15f7305263
Analysis generated
May 12, 2026 10:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal Buyer and Seller Protection
Record ID: CA-P-002585
Captured: 2026-05-12 10:05:16 UTC
SHA-256: 642f6bbfbdafdf50…
URL: https://conductatlas.com/platform/paypal/paypal-buyer-and-seller-protection/qr-code-and-in-person-payment-exclusions/
Accessed: June 16, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does PayPal's QR Code and In-Person Payment Exclusions clause do?

The clause establishes different protection eligibility thresholds based on payment method and transaction type, creating operational distinctions between in-person QR code transactions, non-QR code in-person payments, and in-person collection scenarios. This structure reflects the differing verification requirements across payment channels.

How does this clause affect you?

Users who complete transactions in person via QR code or who collect items in person operate under restricted eligibility for Item Not Received protection, though Significantly Not as Described claims remain available in the latter scenarios. The terms apply different coverage standards depending on whether payment occurs remotely or at the point of collection.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.