This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
View change record →How other platforms handle this
Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
If there is a conflict between applicable Additional Terms and these terms, the Additional Terms will control.
These Terms and Conditions are personal to you, and are not assignable, transferable, or sublicensable by you except with Teladoc Health's prior written consent.
"ŌURA will deliver the Products under a Delivered Duty Paid ("DDP") Incoterm. ŌURA is responsible for importing and delivering Products to the named place in the country of the buyer.Excerpt from Oura's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “ŌURA will deliver the Products under a Delivered Duty Paid ("DDP") Incoterm. ŌURA is responsible for importing and delivering Products to the named place in the country of the buyer.”
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Oura.