This analysis describes what Oura's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated Terms of Service now explicitly state that US users are subject to mandatory arbitration and class action waiver provisions contained in Section XVI. This means disputes with Oura must be resolved through individual arbitration rather than in court or as part of a class action lawsuit. The terms also clarify that US residents contract with Ouraring Inc., while non-US residents contract with Oura Health Oy. The definition of Services has been expanded to explicitly include Oura memberships and related content and features. You can review Section XVI of the updated Terms to understand the full scope of the arbitration agreement and class action waiver.
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We have rigorous internal control measures in place to strictly limit data access to designated personnel only.
The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or vendors maintain facilities.
We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
"During a blinded period, you may not be able to access certain personal data, scores, or insights in the Oura Apps, even though your Oura Ring continues to collect sensor data.Excerpt from Oura's Terms of Service
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The clause states: “During a blinded period, you may not be able to access certain personal data, scores, or insights in the Oura Apps, even though your Oura Ring continues to collect sensor data.”
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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